Why Is My Campaign Not Appearing on My Store?

Why Is My Campaign Not Showing on My Store?

If your campaign isn’t appearing on your Shopify store, don’t worry.
There are a few common reasons this might happen — and they’re easy to fix!

Main reasons campaigns may not appear:

App Embed is Disabled
Make sure the Adoric Bundle Core Script is enabled in your theme settings.
Incorrect Campaign Position
Check that the campaign is placed in a visible and active position.

Other possible reasons:

Custom Theme Requires Custom Positioning
If you are using a custom theme, you may need to manually set the campaign’s position.
The campaign is Still in Draft or Paused
Double-check if your campaign is still a draft or has been paused.
Campaign Targeting Specific Pages Only
If your campaign is set to appear only on certain pages, make sure you're testing on those pages — not on others.
Expecting Campaign on Homepage, But It’s Not Set There
If you want your campaign on the homepage, ensure it's configured to appear there in your campaign settings.

📚 Helpful resources:

How to enable App Embed
How to set a campaign's position: Quantity Breaks / Bundles / BOGO / Frequently bought together / Add-ones

Updated on: 26/05/2025