![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/chatgpt-image-sep-17-2026-0244_xvmj9g.png\")
\nShopify will open your theme settings. Enable the Adoric Cart app embed and click Save.\nThen return to Adoric Cart.You can show your cart text in other languages. Click Translate in the top bar, choose a language in Edit translations, edit the text, then click Save.\nShoppers buy with more confidence when they read the cart in their own language. Let's translate yours.
\nThe text is grouped by section, so it's easy to find. For example:
\nSome text includes variables, for example \"Spend {{remaining_amount}} more for free shipping.\" A variable fills in a value for each shopper, such as the amount left to spend.
\nTo translate the text automatically, choose a language and click Auto-translate at the top right of Edit translations. Then check each section before you click Save.
\nClick Translate in the top bar again and choose the language. Check that every section shows your translated text.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can see how your cart looks for each of your Shopify Markets. Click Market in the top bar of the cart editor, then choose a market.
\nShoppers in different markets can see different prices and currencies. Let's check your cart for each one.
\n\n\nMarket is a preview only. It doesn't change your cart settings.
\n
The list shows Shop default and the markets you set up in Shopify Markets. To add or change a market, use Shopify Markets in your Shopify admin.
\nSwitch between markets and compare the live preview. When you're done, choose Shop default again.
\nYou can create more than one cart in Adoric Cart. On the Adoric Cart home page, click Create cart in the Carts list.
\nEach cart has its own design, status, analytics, translations, and A/B tests. Let's create and manage your carts.
\nThe Carts list shows every cart with its Views, Converted carts, CR (conversion rate), and Status. Click ⋯ next to a cart to choose:
\nUse the switch next to a cart in the Carts list. You can also use the Cart status switch in the cart editor's top bar. The cart shows Active or Inactive.
\nLook at the Status column in the Carts list. Then open your store and check that the cart you expect opens.
\nAn A/B test shows different versions of your cart to different shoppers, so you can see which one sells more. In the cart editor, click Create A/B test in the top bar.
\nLet's set up your first test.
\nThere's no start button. The test runs once you save the variants. Make sure the Cart status switch is on, so the cart shows Active.
\nTo end the test, click ⋯ > Finish A/B. To check each variant, click Preview A or Preview B in the same menu.
\nYour A/B results are in the cart editor. Click ⋯ (A/B test options) > Finish A/B.
\nThere you can compare your variants and pick the winner. Let's take a look.
\nEach variant has a row with its traffic share, for example \"Variant A, 50% allocation,\" and these columns:
\nClick Choose A or Choose B next to the variant you want to keep.
\nIf you're not ready, close the window and the test keeps running.
\nThe Header sits at the top of your cart, with its title and close icon. Go to Cart tab > Body > Header to change it.\nA clear header tells shoppers where they are and how many items they have. Let's make it yours.
\nIn the Text area, enter your title in the text box, for example \"Cart.\" Use the text toolbar to change the text size and color. You can also make the text bold, italic, or underlined, or add an emoji. Use the {} button to add a variable.
\nIn the Close icon area, choose the icon's Color and Size.
\nLook at the live preview on the right of the cart editor. The header shows your title and, if you turned it on, the item counter.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show a short message at the top of your cart. Go to Cart tab > Body > Announcement, turn on the Announcement toggle, then write your message.\nAn announcement is a good place for news, offers, or a reminder. For example: \"New styles just arrived.\" Let's add one.
\nUse the text toolbar above the text box to change the text size and color. You can also make the text bold, italic, or underlined, or add an emoji.
\nClick the {} button in the text toolbar to add a variable. A variable fills in a value for each shopper. For example, {{timer}} shows a countdown when the Timer toggle is on.
\nUnder Background, choose a background color for the announcement. Pick a color that helps the message stand out.
\nLook at the live preview on the right of the cart editor. The announcement appears at the top of the cart, above the products.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can add a countdown timer to the announcement at the top of your cart. Go to Cart tab > Body > Announcement, add {{timer}} to your text, then turn on the Timer toggle.\nA countdown reminds shoppers that time is limited. For example: \"Your cart is reserved for 9:53 minutes.\" Let's set one up.
\nIn the Timer area, choose one option:
\nUse the text toolbar above the text box to change the text size and color. You can also make the text bold, italic, or underlined, or add an emoji. Under Background, choose a background color for the announcement.
\nLook at the live preview on the right of the cart editor. The announcement appears at the top of the cart, above the products, and the timer counts down.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can add a banner image near the top of your cart. Go to Cart tab > Body > Banner, turn on the Banner toggle, then click Upload image.\nA banner is a simple way to show a sale, a new collection, or your brand. Let's add one.
\nIn the Size and position area, change these options:
\nIn the Spacing area, use Top and Bottom to change the space above and below the banner.
\nLook at the live preview on the right of the cart editor. The banner appears near the top of the cart, above the products.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can choose what each product in your cart shows and how it looks. Go to Cart tab > Body > Cart items.\nClear product details help shoppers check their order before they pay. Let's set them up.
\nThe Remove button area has the settings for the button that removes a product from the cart.
\nLook at the live preview on the right of the cart editor. Each product shows your chosen details, prices, and badge.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show short trust badges in your cart, such as \"Secure checkout.\" Go to Cart tab > Body > Trust badges, turn on the Trust badges toggle, then add your badges.\nBadges reassure shoppers just before they pay. Let's add a few.
\nUnder Quick add, click Secure checkout, Free shipping, Easy returns, or Money-back guarantee. The badge is added to your list.
\nTo change the order, drag a badge by its handle on the left.\nTo delete a badge, click the trash icon next to it.
\nLook at the live preview on the right of the cart editor. Your badges appear in a row in the cart, each with its icon and text.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can design the cart that shoppers see before they add a product. Click the Empty cart tab at the top of the left panel, then click Empty cart general.
\nA friendly empty cart keeps shoppers browsing. For example: \"Your cart is empty\" with a Continue shopping button. Let's set it up.
\n\n\nYou can also show recommended products in the empty cart. Under Upsell, turn on Product upsell or Side product upsell.
\n
Look at the live preview on the right of the cart editor. It shows your empty cart.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nThe most common cause is the app embed. Check that App embed is active appears at the top of the Adoric Cart home page.
\nCheck whether the cart never opens, or only fails on some devices or pages.
\nGo to Cart tab > Settings and look at Show on devices. If it's set to Desktop or Mobile, the cart doesn't show on other devices.
\nSome themes or other cart apps can get in the way. Ask us for a free check. On the home page, click Complete check for free in the Cart compatibility check task.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-13T18:18:33Z","updated_at":"2026-10-15T12:23:09Z","published_at":"2026-10-13T18:18:43Z","words":287,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/adoric-cart-is-not-opening-1o4zjy1/"},{"id":"f72769f6-b06e-4ad1-b747-a861cea95e38","slug":"product-recommendations-are-not-showing-1ibigmn","locale":"en","title":"Product recommendations are not showing","description":"What to check when recommended products don't appear in your cart: section toggles, Shopify Search & Discovery, hide and remove options, and devices.","category":"3b40c8ba-5769-463b-8808-aeca64ea82d0","section":"48b23b24-5563-4e98-acfe-1c0fccdb2eef","order":2,"status":"published","visibility":"public","featured":false,"visits":30,"body":"If recommended products don't show, start with the Shopify Search & Discovery app. AI recommendations need at least 1 product set there.\nCheck whether recommendations never appear, or only disappear in some carts or on some devices.
\nGo to Cart tab > Settings and look at Show on devices. If it's set to Desktop or Mobile, the cart doesn't show on other devices.
\nYou can also click Get support in the Products area. Please send us:
\nMost of the time, the reward tier isn't set up the way you expect. Open Cart tab > Body > Rewards and check each tier.
\nLet's go through the checks one by one.
\nIn Settings, if Exclude products from being counted is selected, those products don't count toward the goal.
\nAt the bottom of the panel, check Who will see this widget. If it's set to customers with tags, other shoppers won't see the reward.
\nMost of the time, the changes weren't saved. In the cart editor, click Save in the top bar, then check your store again.
\nCheck whether none of your changes show, or only some of them.
\nIf you have more than one cart, check which one is Active in the Carts list. Make sure you edited that cart. More than one cart can be Active at once, so turn off the carts you don't use.
\nGo to Cart tab > Settings and look at Show on devices. Some sections, like Side product upsell and Sticky cart, also have their own Show on devices setting.
\nThe buttons in the live preview are placeholders. In your store, shoppers see only the payment methods turned on in your Shopify settings.\nCheck whether the buttons are missing everywhere, look different from the live preview, or are collapsed.
\nThe live preview always shows placeholder buttons, such as Shop Pay and PayPal. Your store shows the express payment methods turned on in your Shopify settings.
\nGo to Cart tab > Settings and look at Show on devices. If it's set to Desktop or Mobile, the cart doesn't show on other devices.
\nYou can also click Get support in the Accelerated checkout area. Please send us:
\nAdoric Bundles is another app from Adoric that helps you encourage shoppers to buy more. You can install it from the Adoric Cart home page.
\nReach out to our team and we'll help you set them up.
\nYou can add a field where shoppers enter a discount code in your cart. Go to Cart tab > Footer > Discounts, then turn on the Discounts toggle.\nShoppers with a code can apply it before they check out, so they see their savings right away. Let's add the field.
\nIn the Error text box, enter the message shoppers see when a code doesn't work.
\nIn the Button area, change these options:
\nOptional: Under More options, select Make add discount collapsible. This keeps the cart short, especially on mobile.
\nLook at the live preview on the right of the cart editor. The discount field appears in the footer, with the Apply button.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show shoppers how much they save and their subtotal at the bottom of the cart. Go to Cart tab > Footer > Summary, then turn on the Summary toggle.\nSeeing their savings helps shoppers feel good about their order. For example: \"Savings -$20.00.\" Let's set it up.
\nLook at the live preview on the right of the cart editor. The footer shows the Savings row with its badges, then the Subtotal row. The subtotal shows the total before savings crossed out, next to the new total. For example: $111.00 and $96.00.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show the logos of the payment methods you accept at the bottom of your cart. Go to Cart tab > Footer > Payment icons, then turn on the Payment icons toggle.\nFamiliar payment logos help shoppers feel safe at checkout. Let's add them.
\nIn the Payment icons area, click + to add your own icon.
\nLook at the live preview on the right of the cart editor. The icons appear in a row at the bottom of the cart.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can change the text and look of your checkout button. Go to Cart tab > Footer > Buttons.\nThe checkout button is the last step before checkout, so make it clear. The default text is \"Checkout • {{cart_value}},\" which shows as \"Checkout • $959.95.\" Let's set it up.
\nChoose the button's Style, Background, Border, and Roundness. Pick a color that stands out from the rest of the cart.
\nLook at the live preview on the right of the cart editor. The button appears at the bottom of the cart.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show express checkout buttons, such as Shop Pay and PayPal, in your cart. Go to Cart tab > Footer > Accelerated checkout, then turn on the Accelerated checkout toggle.\nExpress buttons give shoppers a faster way to pay. Let's add them.
\nIn the Buttons height area, enter the height for Desktop and Mobile, for example 46.
\nOptional: Under More options, select Make accelerated checkout collapsible. This keeps the cart short, especially on mobile.
\nIn the Spacing area, use Top and Bottom to change the space above and below the buttons.
\nLook at the live preview on the right of the cart editor. The buttons appear below the Checkout button, for example Shop Pay and PayPal.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can add a field where shoppers write a note about their order. Go to Cart tab > Footer > Order notes, then turn on the Order notes toggle.\nAn order note lets shoppers share details, such as delivery instructions. Let's add the field.
\nUnder More options, select Require an order note. Clear it to keep the note optional.
\nIn the Spacing area, use Top and Bottom to change the space above and below the note.
\nLook at the live preview on the right of the cart editor. The note appears in the footer, for example as \"Add order note\" with its icon.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can add a second button to your cart, like Continue shopping. Go to Cart tab > Footer > Buttons and turn on Secondary button.
\nIt gives shoppers an easy way back to your store. Let's set it up.
\nLook at the live preview on the right of the cart editor.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can ask shoppers to agree to your terms before they check out. Go to Cart tab > Footer > Buttons and turn on Terms & conditions.
\nLet's set it up.
\nIn Required text, enter the message shoppers see if they didn't agree. The default is \"Please agree to the Terms & Conditions to continue.\"
\nUse Checked and Unchecked to set how the checkbox looks in each state.
\nLook at the live preview on the right of the cart editor.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show a progress bar in your cart that unlocks rewards as shoppers add more. Go to Cart tab > Body > Rewards, turn on the Rewards toggle, then set up your tiers.\nA clear goal encourages shoppers to add one more product. For example: \"Spend $25.00 more for 10% off.\" Let's set it up.
\nIn the Settings area:
\nLook at the live preview on the right of the cart editor. Move the Test progress slider in Settings to see the bar at different points. It only changes the preview. The progress bar appears above the products, with a message such as \"Spend $25.00 more for 10% off.\"\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nFree shipping is one of the strongest reasons to add one more product. Go to Cart tab > Body > Rewards, add a tier, and choose Free shipping as the reward type.
\nLet's set it up.
\nLook at the live preview on the right of the cart editor. Move the Test progress slider in Settings to see the bar at different points. It only changes the preview.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nA discount tier gives shoppers money off when their cart reaches a goal. Go to Cart tab > Body > Rewards, add a tier, and choose Discount as the reward type.
\nLet's set it up.
\nLook at the live preview on the right of the cart editor. Move the Test progress slider in Settings to see the bar at different points. It only changes the preview.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nA free gift is a fun way to reward bigger carts. Go to Cart tab > Body > Rewards, add a tier, and choose Free product as the reward type.
\nLet's set it up.
\nLook at the live preview on the right of the cart editor. Move the Test progress slider in Settings to see the bar at different points. It only changes the preview.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nAdoric Cart is a Shopify app that replaces your theme's cart with a cart you can fully customize. You don't need any code, and it works on desktop and mobile. Adoric Cart is free.\nLet's look at what it can do for your store. Your new cart slides out from the side of the page. Some apps call this a cart drawer.
\nYou design every part of the cart in the cart editor. You choose the template, colors, fonts, and layout. You also decide what each section shows.
\nThe Get started with Adoric checklist on the Adoric Cart home page walks you through 3 tasks:
\nThe Get started with Adoric checklist is on the Adoric Cart home page in your Shopify admin. It has 3 tasks that take your cart from installed to live.
\nThe checklist shows your progress, for example \"2 of 3 tasks completed.\" Let's go through each task.
\nYour cart works only after you turn on the Adoric Cart app embed in your theme.
\nWhen it's done, the home page shows App embed is active at the top.
\nThis task is recommended. Our team checks that your cart and widgets work well with your theme and store. It's free.
\nWhen all 3 tasks are done, the checklist shows All tasks completed. Open your store, add a product, and your new cart opens.
\nYou can hide the checklist at any time with Dismiss.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-13T17:52:18Z","updated_at":"2026-10-15T12:23:24Z","published_at":"2026-10-13T17:56:06Z","words":316,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/get-your-cart-live-with-the-setup-checklist-7haa4q/"},{"id":"ab146dfb-58c0-4cbb-af6a-add41153e3d2","slug":"find-your-way-around-the-cart-editor-1qbo6ee","locale":"en","title":"Find your way around the cart editor","description":"A quick tour of the cart editor: the top bar, the Cart and Empty cart tabs, the Body and Footer sections, and the live preview.","category":"3b40c8ba-5769-463b-8808-aeca64ea82d0","section":"8c7baef1-db3b-4774-82fa-8529874236ca","order":3,"status":"published","visibility":"public","featured":false,"visits":20,"body":"The cart editor is where you build and change your cart. To open it, go to Adoric Cart in your Shopify admin and click your cart in the Carts list. Its title bar says \"Cart Drawer.\"\nThe cart editor has 3 parts: the top bar, the left panel, and the live preview. Let's take a quick tour.
\nAt the top of the left panel, there are 2 tabs: Cart and Empty cart. Use the Cart tab for the cart with products in it. Use the Empty cart tab for the cart shoppers see when it's empty.\nThe Cart tab lists these sections:
\nMost sections have a switch on the right. Turn it on to show the section in your cart, or turn it off to hide it. Header, Cart items, and Buttons have no switch, because they're always shown.\nClick a section's name to open its settings. In Body and Footer, drag a section by its handle to change its place in the cart.
\nThe live preview on the right shows your cart as you build it. Every change appears right away.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou build each cart in the cart editor, save it with Save, and make it live with the Cart status switch. A cart is live for shoppers when it shows Active.
\nLet's create a cart, save it, and turn it on.
\nYou can open the cart editor in 3 ways from the Adoric Cart home page:
\nA new cart starts with the name \"Cart name\" and the status Inactive.
\nThe name helps you find the cart. Shoppers don't see it.
\nWhen you change something, Discard and Save appear in the top bar.
\nYou can also turn a cart on or off with the switch next to it in the Carts list on the home page.
\nOn the home page, your cart shows Active in the Carts list. Open your store, add a product, and check that your cart opens.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-13T17:59:27Z","updated_at":"2026-10-15T12:23:23Z","published_at":"2026-10-13T17:59:42Z","words":316,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-save-and-activate-your-cart-1w473nj/"},{"id":"88583407-2794-47c8-a41b-4e12398e82a9","slug":"preview-your-cart-before-it-goes-live-q07wkj","locale":"en","title":"Preview your cart before it goes live","description":"Check your cart in the live preview, choose preview products, preview each Shopify Market, and test it in your store.","category":"3b40c8ba-5769-463b-8808-aeca64ea82d0","section":"8c7baef1-db3b-4774-82fa-8529874236ca","order":5,"status":"published","visibility":"public","featured":false,"visits":10,"body":"The live preview on the right of the cart editor shows your cart as you build it. You can also choose the products it shows with Preview products, and preview each market with Market.
\nChecking your cart before shoppers see it helps you catch small mistakes. Let's preview it.
\n\n\nClick Activate inspector in the top bar, then click any part of the live preview to open its settings.
\n
On the Adoric Cart home page, click ⋯ next to a cart, then click Preview.
\n\n\nIn the live preview, the accelerated checkout buttons are placeholders. Shoppers see the payment methods turned on in your Shopify settings.
\n
When the preview looks right, click Save in the top bar. Turn on the Cart status switch, so the cart shows Active. Then open your store, add a product, and check the cart on desktop and mobile.
\nOur team is happy to help you with Adoric Cart. Click Get free support on the Adoric Cart home page to open a chat with us.
\nYou can reach us from many places in the app. Let's see where, and what to send us so we can help quickly.
\nMissing a feature? Tell us, and we'll look at building it.
\nClick Visit help center on the home page to find answers in our help articles.
\nAdoric Cart works only after you turn on its app embed in your theme. On the Adoric Cart home page, click Enable in the Enable app embed task, turn on Adoric Cart in the theme editor, then click Save.
\nAn app embed is how Shopify adds an app to your theme. It's one switch, and you don't need any code. Let's turn it on.
\n\n\nTurning on the app embed doesn't show your cart by itself. Your cart also needs to be Active in the cart editor.
\n
Go back to the Adoric Cart home page. When the app embed is on:
\nThe app embed belongs to a theme. If you publish a new theme, turn on the Adoric Cart app embed in that theme too.
\nOpen your store and add a product to the cart. Your Adoric Cart opens. If it doesn't, check that your cart shows Active in the cart editor.
\nAdoric Cart lets you customize your store cart and add features designed to increase conversion and average order value.\nFollow the steps below to activate Adoric Cart and get your cart live on your store.
\nWhen you first open Adoric Cart, start with Enable app embed.\nClick Enable.
\n\nShopify will open your theme settings. Enable the Adoric Cart app embed and click Save.\nThen return to Adoric Cart.
Once the app embed is enabled, click Customize cart.\nThis opens the Adoric Cart builder where you can customize the design and features of your cart.
\nClick Template from the left menu.\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/chatgpt-image-sep-17-2026-0244_1yayy1a.png\")
Choose the template that best fits your store.\nYou can also customize the colors, layout, images and text, or use Build with AI to create a starting design.
\nWhen your cart is ready, turn on your cart to make it Live.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/04-turn-cart-live_1502052.png\")
Click Save to publish your changes.\nYour Adoric Cart is now live on your store.
\nAfter your cart is live, return to the onboarding checklist and complete the Cart compatibility check.\nThis is recommended to make sure Adoric Cart works correctly with your Shopify theme and store setup.
\nYou can now start customizing features such as Rewards, Product upsell, Side product upsell, Sticky cart, Shipping protection, and more.
","created_at":"2026-10-13T19:31:26Z","updated_at":"2026-10-15T12:23:24Z","published_at":"2026-10-13T19:31:26Z","words":247,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/getting-started-tm92kh/"},{"id":"8d725553-4292-4b96-8cb7-e17749c130c0","slug":"choose-a-template-for-your-cart-1qdn97u","locale":"en","title":"Choose a template for your cart","description":"Start your cart design from one of the ready-made templates in Style, such as Classic, Cart upsell, Flash sale, or Minimal.","category":"3b40c8ba-5769-463b-8808-aeca64ea82d0","section":"9bcfcb50-16d0-42f1-a6e3-05325e599ace","order":1,"status":"published","visibility":"public","featured":false,"visits":20,"body":"A template is a ready-made starting point for your cart design. Go to Cart tab > Style > Template, then click the template you like.
\nStarting from a template saves you time. You can then change any color, text, or section. Let's pick one.
\nThe Template area has 8 options: Classic, Cart upsell, Flash sale, Rewards, Side upsell, Floating, Minimal, and Build with AI.
\n\n\nNot sure which one to choose? Click a few templates and compare them in the live preview.
\n
After you choose a template, change the rest of your design in Style: colors, fonts, sizes, and layout. Turn sections on or off under Body and Footer.
\nLook at the live preview on the right of the cart editor. It shows the template right away.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nSeen a cart you love? With Build with AI, you upload one screenshot, and Adoric Cart rebuilds its layout, colors, typography, and copy for you. Go to Cart tab > Style > Build with AI.
\nIt's the fastest way to start from a design you already like. Let's try it.
\nTo leave without changes, click Close.
\nIf you'd rather keep your current layout, go to Style > Colors and click Create a custom palette from one colour. Adoric Cart builds a full palette from the color you choose.
\nLook at the live preview on the right of the cart editor. Adjust anything you like in Style, then save.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can change all the main colors of your cart in one place. Go to Cart tab > Style > Colors, then choose a palette, a theme, and your colors.\nColors that match your store make the cart feel like part of your brand. Let's set them up.
\nUnder Theme, choose Light or Dark.
\nClick a color under one of these labels to change it:
\nSome sections also have their own color settings. For example, you can change the color of the Sale badge in Cart items.
\nLook at the live preview on the right of the cart editor. The cart shows your new colors right away.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can change your cart's font, sizes, and shape in one place. Go to Cart tab > Style, then use the Images and text, Layout, Quantity picker, Variants picker, and Footer areas.
\nSmall changes here make the cart feel like part of your store. Let's set them up.
\nIn the Layout area:
\nIn the Footer area, select Show dividers to add lines between footer sections. You can also change the Background and Space between the sections.
\nLook at the live preview on the right of the cart editor. Every change appears right away.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can decide when your cart opens, which side it opens on, and which devices show it. Go to Cart tab > Settings.\nLet's make your cart open in the way that suits your store best.
\nUnder Show on devices, choose All devices (the default), Desktop, or Mobile.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.\nThen open your store, add a product to the cart, and check that the cart opens the way you chose.
\nSticky cart adds a floating cart button to your store. Go to Cart tab > Sticky cart, turn on the Sticky cart toggle, then choose how the button looks.\nThe button stays on the screen while shoppers browse, so the cart is always one click away. Let's set it up.
\nThese options are under More options, except Offset and Hide when cart is empty.
\nThese three sound alike, but they do different things:
\nLook at the live preview on the right of the cart editor. It shows the button on a blank page, with the counter if it's on.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show a section of your cart to all shoppers or only to some customers, based on their Shopify customer tags. Open the section and go to Visibility > Who will see this widget.
\nFor example, show a reward only to your VIP customers. Let's set it up.
\nIn Who will see this widget, choose one:
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can add your own content to the cart with a custom HTML block. Go to Cart tab > Add custom HTML, then add your code in the code editor.\nCustom HTML lets you show content that isn't in the other sections. Let's add a block.
\nClick the sun or moon icon to switch the code editor between light and dark colors.\nTo see more of your code, click the expand icon at the top right of the code editor. It opens in full screen.
\nClick Library at the top of the Custom HTML area to choose a ready-made block instead of writing code.
\nClick Remove below the code editor to delete the block from your cart.
\nLook at the live preview on the right of the cart editor. Your content appears in the cart.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nThe Library has ready-made blocks you can add to your cart without writing code. Go to Cart tab > Add custom HTML > Library, then click Insert on the block you want.\nReady-made blocks save you time and help shoppers trust your store. Let's add one.
\nLook at the live preview on the right of the cart editor. The block appears in your cart.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can add your own CSS to change how your cart looks. Go to Cart tab > Style, then click Custom CSS.
\nCustom CSS is for small design changes that the settings don't cover. Let's add some.
\n\n\nWrong CSS can hide or break parts of your cart. Check the live preview after every change.
\n
Most design changes don't need code. Colors, fonts, sizes, roundness, and borders are all in Style. Each section also has its own style settings.
\nNot sure what to write? Our team can help for free. Click Get free support on the Adoric Cart home page and tell us what you want to change.
\nLook at the live preview on the right of the cart editor. It shows your CSS changes.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show recommended products inside your cart with Product upsell. Go to Cart tab > Body > Product upsell and turn on the Product upsell toggle. Then choose a layout and products.\nRecommended products help shoppers find something else they'll love, and can raise your average order value. Let's add them.
\nIn the Products area, change these options:
\nIn the Settings area:
\nLook at the live preview on the right of the cart editor. The recommended products appear under your title, each with an Add button.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show recommended products in a panel beside your cart with Side product upsell. Go to Cart tab > Body > Side product upsell and turn on the Side product upsell toggle. Then choose a template and products.\nA side panel shows more products without making the cart longer. Let's set it up.
\nIn the Products area, change these options:
\nLook at the live preview on the right of the cart editor. The recommended products appear under your title, each with an Add button.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nRecommended products can be chosen for you or by you. In Product upsell or Side product upsell, go to the Products area and choose AI recommendations or Manual selection.
\nLet's choose the option that fits your store.
\n\n\nAI recommendations need at least 1 product set in the Shopify Search & Discovery app. Without it, no products appear.
\n
Under Show products, set how many recommended products shoppers see.
\nLook at the live preview on the right of the cart editor. It shows your recommended products.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can show recommended products when a shopper's cart is empty. Click the Empty cart tab, then under Upsell, turn on Product upsell or Side product upsell.
\nAn empty cart is a great moment to suggest your best products. Let's add recommendations.
\nIn the Products area, choose AI recommendations or Manual selection. Then set how many products to show in Show products.
\n\n\nAI recommendations need at least 1 product set in the Shopify Search & Discovery app. Click Open Search & Discovery to set it up.
\n
Look at the live preview on the right of the cart editor. It shows the empty cart with your recommended products.
\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can offer shoppers an optional shipping protection item in your cart. Go to Cart tab > Footer > Shipping protection, turn on the Shipping protection toggle, then choose your options.\nShipping protection gives shoppers peace of mind. For example, the item can say \"Protect order against loss or damage.\" Let's add it.
\nIn the Shipping protection area, select or clear these options:
\nLook at the live preview on the right of the cart editor. Shipping protection appears in the footer with its price, for example $2.00, and a toggle.\nWhen you're happy with it, click Save in the top bar. To show the cart to shoppers, turn on the Cart status switch in the top bar, so the cart shows Active.
\nYou can see your cart's results in 2 places: the Overview on the Adoric Cart home page, and the Analytics page. In your Shopify admin, under Adoric Cart, click Analytics.
\nYour numbers show which parts of your cart earn the most. Let's find them.
\nThe Overview on the home page shows Total revenue, Views, Converted carts, and Average order value. It starts on Last 30 days. Click Analytics for more detail.
\nOn the home page, click ⋯ next to a cart in the Carts list, then click Analytics.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-13T18:17:37Z","updated_at":"2026-10-15T12:23:20Z","published_at":"2026-10-13T18:17:48Z","words":261,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/see-how-your-cart-is-performing-1t61pud/"},{"id":"87797172-ab29-4f13-897e-f2b034323c9e","slug":"what-each-cart-metric-means-1ak23os","locale":"en","title":"What each cart metric means","description":"Plain definitions of every Adoric Cart metric: visitors, views, checkouts initiated, converted carts, conversion rate, and revenue.","category":"3b40c8ba-5769-463b-8808-aeca64ea82d0","section":"ef5c85f6-59c7-46a1-bd1e-ac0164f08468","order":2,"status":"published","visibility":"public","featured":false,"visits":20,"body":"Each number in Adoric Cart analytics tells you one thing about your cart. You find them on the Analytics page and in the Overview on the home page.
\nLet's go through them one by one.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-13T18:17:58Z","updated_at":"2026-10-15T12:23:20Z","published_at":"2026-10-13T18:18:08Z","words":238,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/what-each-cart-metric-means-1ak23os/"},{"id":"64593989-ac13-4eb7-88f0-cc5686c23291","slug":"analytics-are-missing-or-look-wrong-l90hxo","locale":"en","title":"Analytics are missing or look wrong","description":"What to check when your Adoric Cart analytics are empty or look wrong: the cart filter, date range, app embed, and cart status.","category":"3b40c8ba-5769-463b-8808-aeca64ea82d0","section":"ef5c85f6-59c7-46a1-bd1e-ac0164f08468","order":3,"status":"published","visibility":"public","featured":false,"visits":20,"body":"Most of the time, the filters are the cause. Check the cart and date range at the top of the Analytics page first.
\nCheck whether all numbers are empty, or only some of them.
\nIf your cart was just turned on, numbers appear after shoppers use it.
\nRevenue by widgets and Upsell revenue count only orders with products from those widgets. If no shopper used them in the date range, you'll see \"No upsell revenue in this date range.\"
\nCheck that Product upsell, Side product upsell, or Shipping protection is turned on in your cart.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-13T18:18:16Z","updated_at":"2026-10-15T12:23:20Z","published_at":"2026-10-13T18:18:27Z","words":258,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/analytics-are-missing-or-look-wrong-l90hxo/"},{"id":"5fce2ab0-d194-44ef-9df5-53daacb2e1ab","slug":"accessibility-guidelines-134iy3l","locale":"en","title":"Accessibility guidelines","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"1298b796-0ec1-4598-9b75-7bf4414a55ea","order":1,"status":"published","visibility":"public","featured":false,"visits":5177,"body":"Creating accessible campaigns in Adoric allows users with disabilities such as visual impairment, blindness, color blindness, and more to enter the site, browse and perform all operations properly.
\nCreate a chronological order of elements
\nElements must be added in chronological order by placing them in the campaign. For example, in the following ad, the elements should be added in the following order:
1 - X.
\n2 - Text \"Happy\"
\n3 - Text \"Women's day\"
\n4 - Text \"Sale up to 30% off\"
\n5 - Text \"Sign up for the new sale now\"
\n6 - Form
\n7 - Image
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/50f99bc979331400/deb3038b-bf81-47e7-9520-f90f3a_tduqgu.png\")
By creating a chronological order of elements in the campaign, you create the order in which the screen reader reads it.
\nAdd asterisk symbol to your required form fields
\nAll required fields must be marked with *. Add this sign to the place holder.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d358f974283aa800/902c40e1-7ff8-4950-bb28-27068a_1ftndqj.png\")
Edit error messages (form)
\nWhen a user submits a form with one of the required fields incomplete, we must show a relevant error message.
\nFor example, if the user did not fill in the \"Email\" field and it is a required field, we must change the error message so that when they click \"SEND\" it will show \"Fill in the email field\".
\nMark the required field and click on the pen icon, on the left select the 'Confirm validation message' checkbox and fill in the relevant text.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/e0ac4571543fc800/73eb6822-1417-4a44-99b2-a8a636_17e9gvl.png\")
Add only accessible videos to an Adoric campaign
\nDid you add a video to the campaign? Make sure it has subtitles and is accessible on its own.
Add a second step to Spin to win Campaign
\nMake sure that once a user submit a form and 'spins the wheel', he or she could get a notification with the prise and the coupon. Click here to read more about Spin to win campaigns.
You can add this element by selecting text -> variables -> gift. We want to show the user who may have missed the wheel spin what he won.
\nChange text headings
\nFor each text box, the right heading (1-6). Usually, you add an heading that is related to the text order. The style won't be harmed.
While editing the campaign, select the desired text element, on the right, select the accessibility icon and change the aria-level. You can repeat the action for each text element in the campaign.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/b7db57c244f26800/80af87df-fd88-4449-8aa6-a5c495_1t0f24k.png\")
Don't use animation that can't be stopped
\nUse of animation/movement of elements without the ability of the user to stop the animation is not acceptable. Try not to use Giphy animation and animated carousels.
Check color contrast
\nFor every campaign you create, you have to check the color contrast.
\nHere is a free tool for testing the color contrast.
Good example of color contrast
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d2539c413ee3f000/811c2051-9325-43b0-97bc-9bcc44_1rv2efy.png\")
\nBad example of color contrast
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/84feb590a26f1800/8f7200a3-d15d-4104-b260-dc6b85_1m5ltq6.png\")
Allow \"ESC\" button for existing a pop-up campaign
\nIn pop-up layout campaigns, the user must be allowed to exit by pressing the ESC key on the keyboard. The option is available on the 'Rules' page in closing options.
Creating Alt for Images
\nAdding Alt (alternative text) for an image is required. The text will be read by the screen reader to the users. If the image is only decorative, there is no need to add the alt.
Select the image, click on the accessibility icon on the right side panel and add free text to the alt section. \n \n \nWhile editing the campaign, select the closing element (X), on the right select the accessibility icon and change the aria-label. The default value is close. \n \n\nCampaign with a Form
\nThere are two options to create a campaign with a form:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-150234_fekds5.gif\")
You can create an integration to Adoric Leads or Create any other integration suggested on Adoric.
\nFor any actions after the form submission, click on the form and open this left sidebar. Choose \"Redirect\"
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/458391602e8a6400/1946e076-630b-416d-a44c-fd5b01_axpup5.png\")
The options are the following:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/8e582f2a6de81000/2706f5b0-df2b-4386-a247-868337_s411ca.png\")
Adoric leads are a data warehouse for forms you collect in your Adoric campaigns.
\nAdoric Leads is our default integration for any campaign with a form, and you can choose to change it and integrate your form with a different e\nmail service provider.\nTo change integration, click on the field and choose 'Integrations' in the left panel.
\n![\"Changing](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-103938_gnwuch.gif\")
If you're using Adoric Leads, you can add form validation to your campaign and prevent your users from signing up with the same data again.\nYou can prevent users who have already signed up for a specific campaign or any past campaign.
\nClick on the field and choose 'Integrations' in the left panel, choose Adoric Leads, and mark the validation for leads duplication option.
\n![\"duplication\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-105835_1t8vv03.gif\")
You can filter, delete and export all the data in Adoric Leads.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-115756_1sfnst8.png\")
Options in Adoric Leads:
\nClick on your form inside your campaign and on the left sidebar click on \"Integrations\".
\nAdoric has plug&play integrations to the following Platforms (includes CRM, CMS, email marketing solutions):
For each 'plug&play' integration you need to add a key/id and choose the list and fields you wish to integrate. Here are our integrations:
\nAdoric leads
\nConnect your data forms to Adoric Leads.
Mailchimp
\n**Click on Mailchimp integration -> click on the logo in the bottom
\nChoose \"Connect Mailchimp\" or \"Add API Key\".
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d37659352dcf1800/ee57ea28-f31c-42d9-af3a-60ab35_16xhirq.png\")
3. Salesforce
\nClick on Salesforce integration -> Add organization ID
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/a463d1ca692d3000/9aaca50f-7549-4679-b9e4-72ce38_yx1blw.png\")
4. Hubspot
\nClick on Hubspot integration -> Add Hubspot key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/2fd1d56b127c8400/b2cf1eaa-6b34-4d82-a28a-291464_1a3xdw1.png\")
5. Aweber
\nClick on Aweber integration -> Connect to your account.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/61ba0033559f8400/8158d081-83ad-4ae5-a9a1-97d66e_1ksmzg4.png\")
6. GetResponse
\nClick on GetResponse integration -> Add API key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d3d23a853ba7b800/d6af9550-472e-431e-a338-70339f_1q85ixx.png\")
7. Constant Contact
\nClick on Constant Contact integration -> Add API key and Access token
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/ed0d06f92657f000/c518a84b-251a-4329-8714-af1d17_mmfb43.png\")
8. Campaign Monitor
\nClick on Campaign Monitor integration -> Add API key and Client ID
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/431c92d3f8d66800/642a5c42-e2e7-448d-b2b7-a48fa8_1kzxvc2.png\")
9. Bronto
\nClick on Bronto integration -> Add API key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/9092df19a335e800/9dc698d4-5419-45a2-8640-9201fe_lqmtp9.png\")
10. SendinBlue
\nClick on SendinBlue integration -> Add API key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/e93d94350c1fb000/057d039e-9ef5-47e7-9fcd-b67329_pgsocc.png\")
11. Klaviyo (Please contact us on the support chat as this required the assistance from our developer to set up)\nClick on Klaviyo integration -> Add API key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/69bbdc9c28b29800/4a8f4b77-fa5b-478a-8d03-091c59_1slm756.png\")
**12. Active Trail
\n**Click on Active Trail integration -> Add API key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/88777f826b814000/d35a8b50-a7ad-4710-a18a-aa8f4f_179x627.png\")
**13. Inwise
\n**Click on Inwise integration -> Add API key
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/cf3d817033254000/f6485aec-36c4-41ca-a61f-6c60c7_1yyfama.png\")
Click on the form in the campaign and on the left sidebar choose \"integrations\".
\nChoose \"Webhooks\".
In order to create this kind of integration you need to be provided with an API document and the following data:
\nAuthorization header (not mandatory)
\nKey + Value
**Configure fields
\n**
Main points about Adoric's unique game, the Falling Gifts game.
\n`1. Choosing the game: The game is the first campaign on our wizard list:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2022-09-20-at-153800_6okjwu.gif\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2022-09-20-at-154438_1bz98tb.gif\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2022-09-20-at-154824_1i1ww87.gif\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2022-09-20-at-155102_vgnyny.gif\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2022-09-20-at-170837_5a6n0a.gif\")
Feature overview
\nYou can choose either percentage (%) or currency ($) in the Discount value
\nCoupons can be: Unique, Manual, Imported
\nShopify App: Unique coupon:
\nAdoric will automatically generate unique discount codes and add them to the Shopify store
\nYou can add Prefix to the beginning of the coupon code
\nUsers can add coupon codes without prefix
\nCoupons will be generated once the campaign was shown
\nUsers can set a Coupon expiration (Expire on a specific date & after some time)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/40eba17682fb1400/92242f2f-36f7-45c9-9eb6-2e9050_22r2t0.png\")
Manual coupon:
\nImport list:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f1890165a633c800/b4b0254b-f7c1-4d21-8015-26cbb2_1nrcajp.png\")
List format:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f63f2fbec8da5000/692d8192-7bda-4cbc-b731-80363b_1if3twg.png\")
To enable accurate display of recommendations for Best Sellers, Frequently Bought Together, and Recently Viewed items, configure the application's theme settings to enable Adoric app embed.
\nApp embeds, which can be floating elements, overlays, or unseen code additions to your online store, include various features. They are manageable through the theme editor for activation, deactivation, and customization and are compatible with all theme versions.
\n1.From your Shopify admin, go to Online Store > Themes.\n2.Find the theme that you want to edit, and then click Customize.\n3.On the sidebar, click the App embeds icon.\n4.To enable the Adoric app embed, either select it from the list or use the Search bar to find it among your installed apps.\n5.Click on the toggle next to the Adoric app embed to activate it, and click save.\n6.Optional: View the settings for the app embed by clicking the expand icon ▸ next to the app embed name.\n7.Preview your store to view the embedded app live.
\nAs shown on the gif below:
\n![\"How](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/1200x700-ezgifcom-video-to-gif_ersh56.gif\")
Visit Shopify Help Center for more information:
\n","created_at":"2023-12-21T08:19:14Z","updated_at":"2026-10-15T12:23:36Z","published_at":"2023-12-21T08:19:27Z","words":187,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-enable-shopify-app-embed-1rzsfud/"},{"id":"d9c78ebc-b3df-40f1-8231-896d7f1a3300","slug":"managing-the-archive-folder-1ylpoj4","locale":"en","title":"Managing the archive folder","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"1298b796-0ec1-4598-9b75-7bf4414a55ea","order":9,"status":"published","visibility":"public","featured":false,"visits":1884,"body":"You can choose to send a campaign to the archive folder when the campaign ends.
\nIn this way, you can view only the relevant campaigns on the campaign's board.
Check the box of the campaign you want to send to archive and on the top navigation bar, you can choose the 'Archive' action.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/24d2ea3c4372b200/bc348f58-e111-4dc5-b3dd-b6bdb8_1swt2ab.png\")
\nSwitch to the Archive folder by clicking on the \"Campaigns\" button.
\nYou can also send campaigns back to the campaign's board.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/a3bf516188a99800/5e20a4b4-f60a-492f-99e7-630944_1jinn39.png\")
An easy way to arrange your campaigns is to divide them into folders.
\nWhile on campaigns board, click on the 'Folders' button -> click on the blue plus and add a new folder.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/56d6e9e23711ec00/fa39b796-75dd-4620-8ec0-e2f95e_186wkk4.png\")
In order to insert a campaign into a specific folder, check the box next to the relevant campaign. and choose the folder you want.
","created_at":"2022-07-05T00:49:09Z","updated_at":"2026-10-15T12:23:37Z","published_at":"2026-10-13T18:24:35Z","words":57,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/organizing-campaigns-into-folders-1w20iu4/"},{"id":"aff833bd-9a27-4974-889c-2cf9a0cf2cbe","slug":"product-and-content-carousel-1domqre","locale":"en","title":"Product and content Carousel","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"1298b796-0ec1-4598-9b75-7bf4414a55ea","order":11,"status":"published","visibility":"public","featured":false,"visits":1785,"body":"While on the campaign, click on \"elements\" located in the left sidebar and choose \"Carousel\".
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/9b66826c3023a800/f4e394f0-334f-4961-a330-07a1e7_khuphl.png\")
You can add up to 30 items to your carousel. Click on your carousel and then choose an item to duplicate. All the items you add will not be seen until you will change the \"visible items\" property located in \"settings\" and enlarge your carousel box.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/8432b443950cc800/3b91147b-6197-4f89-9ef3-6b2743_gtejn9.png\")
We advise you to design the first item in your carousel, only after you are done with the first item, duplicate it, and manage the other items.
\nHover over your carousel and choose the pen tool -> elements. You can add an image, a button, or a text box.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/8c01c34cf1a4f800/133eb414-6156-4133-a90f-e90769_cstrkv.png\")
For each element added, you can double click it and edit it the way you want using the right design panel. For the image box, double click it, go to your uploads and drag an image to your image box.
\nIn order to create a vertical carousel you need to open a request from our dev team.
\nSend an email to this address to make it happen: support@adoric.com
","created_at":"2022-07-05T00:47:10Z","updated_at":"2026-10-15T12:23:37Z","published_at":"2026-10-13T18:24:35Z","words":199,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/product-and-content-carousel-1domqre/"},{"id":"2a55df7f-d31e-4b55-abb1-0c34b03e0420","slug":"renaming-duplicating-and-deleting-campaigns-itzjfo","locale":"en","title":"Renaming, duplicating and deleting campaigns","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"1298b796-0ec1-4598-9b75-7bf4414a55ea","order":12,"status":"published","visibility":"public","featured":false,"visits":2144,"body":"On the campaign's board, you can take different actions on one or more of your campaigns. In order to make changes to your campaign tick the relevant campaign's checkbox on the left.
\nAn action bar will appear on the toolbar.
You can take the following actions:
\nYou can also delete your campaign by clicking on the 'Delete' button positioned in the toolbar.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-130215_1kjp58b.gif\")
While on a campaign's editor, click on the three dots icon positioned on the top bar.
\nYou can now publish the campaign or schedule it.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/9757ad5737325800/3c40d6f9-e7c1-4b93-a226-f8d27f_mcp9oe.png\")
If you wish to Schedule your campaign you can set the time and date you want the campaign to be launched or paused.
\nYou can also choose specific days and hours you want your campaign to be active in the 'daily settings' section.
\nIf your campaign was activated you can pause it or schedule it inside the editor.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/acb5711e9d8cf800/64db4141-7f5c-4be9-b7e5-233d0e_rwnzja.gif\")
The default sending Event from Adoric to GA4
\nBy default, we are sending to GA4 the next EVENTS (Event Name):\nadoric_visitor\nadoric_impression\nadoric_click\nadoric_close_transition
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-105706_1a6eyv7.png\")
With the next PARAMETERS:\ncampaign_title\nvariation_title\ndevice_type
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-105728_4bq1zu.png\")
4 steps to analyze Adoric’s default events in your GA4:
\nSet-up GA4
\nAdd in Adoric settings your google analytics tracker name
\nCreate at GA4 custom properties
\nCreate a custom report in Exploration
\nAdd in Adoric settings your google analytics tracker name\n2.1. Login in Adoric. Go Settings (1) - Settings (2) - Google Analytics\n2.2. In Google Analytics mark the check box “Send campaign data to Google Analytics by default” (3)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-105924_p4uqr6.png\")
2.3. Add GA4 GA4 Measurement ID (4) How to find my GA4 ID?
\n3.1. Go to GA4 Admin (1) - Custom definition (2) - Create custom definition (3)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110056_dt0c0s.png\")
3.2. Add one by one the next parameters (1,2) and click Save (3)\nadoric_visitor\nadoric_impression\nadoric_click\nAdoric_close_transition
\nIMPORTANT: Add the same parameter’s name in fields “Dimension name” and “Event Parameter”
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110121_170eoqx.png\")
Now you can use them in your GA4!
\nLet’s start!
\nGo to “Explore” and start from Blank
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110337_nv7xq9.png\")
Add your new dimensions
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110425_1mq7vba.png\")
Search for your custom dementions (4) - click the check box (5) and Import (6)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110453_1rsqkja.png\")
Add in the same way the next dimensions (6)
\nEvent name\ncampaign_title\nvariation_title\ndevice_type\nAdd “Event count” to your Metrics (7)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110517_18n6d2c.png\")
Drag and drop campaign_title and variation_tittle to your Rows (8)\nEnable “Nested rows” to “Yes” (9)\nDrag and drop “Event count” to your Columns (10) and to Values (11)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-110601_2a2lro.png\")
Add a Filter to see only Adorics Events\n“Event name” contains “adoric” (12)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-151945_1bktmqs.png\")
5.10 The report is ready. Don’t forget to name it
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-152021_1f6dnwv.png\")
How to find your GA4 ID:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-19-at-152043_b4oq7o.png\")
How to create and publish your own Spin to Win campaign?
\nSpin to Win is a popular game that helps merchants and site owners to increase conversions and site engagement.\nTo create a new campaign, go to the Adoric Wizard and choose 'Gamify User Experience.' Then, select 'Show coupon after Spin the Wheel'.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-143101_1h60oyq.gif\")
You can edit the campaign template, text, and coupon code from the Wizard:\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-143249_ydnx7q.gif\")
If you're using more than one incentive, please do the follwing to connect the Thank You step correctly:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-144730_142pt5.gif\")
The top bar is a horizontal bar placed at the top of a page on your website and stays visible as the visitor scrolls down.\nTop bars often contain important messages like shipping information, a special offer, or a call-to-action button.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-132406_xh54qt.png\")
\nIt is essential to make sure the bar is positioned well, and the correct way to do it is the following:
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-132110_1qr379w.gif\")
All scripts you need
\nPlacement
\nInpage margin -\nUse when you have an in-page campaign, and you want to move it to a specific place. Link
\nz-index -
\nUse when the layers in your campaign are off, the campaign cover native element in the page - Link By default, the value of the Z-index is very high. Clicking on “custom z-index” or using the script below with the value “10”, in most cases, will solve the problem.
\nInpage Responsive -
\nCover native element with in-page campaign
\nSupport
\nShare on WhatsApp\nuse when you want the client to press the share button and it will take him to WhatsApp with a custom text and link to the current page.
\nOther
\nAdd an IFRAME\nAdd an embed code(elements-embed) and add this script - don't forget to press apply
\nCount conversions by clicking the button without a link option\nUse when you don't have a link option to the button but want to count it as conventions
\nAn event that will be sent to GA\nThis event will be sent only to your GA account.\nAdd it to JS output on the button you want to count LINK
\nForms
\nphone validation pattern - link
\nAdd hidden field of email or phone (survey)
\n(creating a form with no email or phone number fields)
\nCreate an email field that is visible\nInspect the page and mark the email field\nAdd a static email for this form - add to the email row with value=“anonimous@mail.com”\nHide the field- add to the CSS style on the right a ‘display’ row, with the value ‘none’
\nLinks to explanation files
\nEditor and Wizard
","created_at":"2022-07-05T00:47:14Z","updated_at":"2026-10-15T12:23:39Z","published_at":"2023-06-12T13:56:43Z","words":403,"read_min":2,"crisp_url":"https://help.adoric.com/en/article/useful-scripts-xx8qke/"},{"id":"a0cc9ff2-042c-4e0a-a5a3-0309c454bd57","slug":"adding-a-video-1ljx38c","locale":"en","title":"Adding a video","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":1,"status":"published","visibility":"public","featured":false,"visits":1879,"body":"Adoric's editor enables you to implement an outsource video, You can either use Youtube's or Vimeo's embed code, follow the instructions below
\nCopy the embed code of the video you want to implement from the relevant website.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/bd713bca3464f800/2f18248f-9223-49e2-a82e-3afcdc_13bflya.gif\")
Inside Adoric's editor click on the 'elements' button positioned on the left navigation bar,
\nand click on the 'embed video' option. Insert the embed code and click 'Add video'.
\nYour video will be automatically added to the canvas and you can simply resize it or modify its dimensions.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-143427_aywp9y.png\")
","created_at":"2022-07-20T22:03:18Z","updated_at":"2026-10-15T12:23:29Z","published_at":"2026-10-13T18:24:35Z","words":94,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/adding-a-video-1ljx38c/"},{"id":"10f84b41-db08-4823-a217-2740064cf31a","slug":"adoric-editor-connecting-desktop-and-mobile-8a6nuq","locale":"en","title":"Adoric Editor: Connecting Desktop and Mobile","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":2,"status":"published","visibility":"public","featured":false,"visits":1729,"body":"How to choose on which devices you want to show your campaign?
\nChoosing from the design step.\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-02-15-at-142204_1s3jt3e.gif\")
Choosing rom the audience tab.\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-02-15-at-142633_126c8dn.gif\")
In the editor, click the 'Audience' tab on the top bar. You can choose to show your campaign to all of your website's visitors, or you can target a specific type of user.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-18-at-112058_f916jy.png\")
You can segment your audience by choosing one or more conditions from the list below:
\n*Devices\nYou can choose both, Dekstop, or Mobile.
\nVisitors types
\nYou can select to show your campaign to 'New visitors' or 'Returning visitors'.
\nAdoric's algorithm can identify the visitor's type from the moment Adoric's code was implemented.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/acc59624f0cd8000/6a538868-63fa-4185-974e-eff0b7_58ude6.gif\")
3.. Traffic sources
\nYou can segment and target your audience by choosing specific traffic sources, select sources as referral URL, referral query, direct, organic, paid, social or email.
 \n**Browsers
\n**Select on which browsers your campaign will be shown. Our options include Chrome, Firefox, Safari, Opera, Edge and Internet Explorer.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/b7b766435f163800/e97020b3-4ff9-4a88-b48b-1eba33_y5ccrx.gif\")
**Operating systems
\n**Select on which type of operating systems your campaign will be shown, our options include Windows, Macintosh, Linux and Chrome OS. You can also choose the operating system for mobile.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/31cee188c9517000/6d6ee278-8c15-45e1-beca-0f5441_1fd1lne.gif\")
_Tip: differ your IOS and Android users when creating app download campaign.
\n_
**Geo locations
\n**Target your users by selecting geolocations, you can show different campaigns to users who live in different locations around the globe.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/17da62ba7d8a6300/df36dfa7-8b90-4bb0-a0fa-9c3b80_1nw9fv8.gif\")
Languages
\nTarget your users by selecting their browser's language, you can show different campaigns to users who speak different languages.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/42db0d3e724f8800/3eded44f-f8a2-4d3a-9362-27f8ad_1dza5j3.gif\")
Events conditions
\nUsing 'events conditions', allows you to target your audience by different types of users' behaviors. In order to segment your users this way, create an event on GTM using the syntax 'adoric.trigger('trigger name')', and on the empty bar insert your event's name.
i.e you can fire an event from tag manager whenever a signed up user is arriving on your website, this way you can segment your signed up users from the users who didn't sign up and suggest them with different offers and messages.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d39e027f45d83800/a1f1c19b-6d98-4216-9209-d0ba74_1wzjd67.gif\")
JS conditions
\nSelect JavaScript conditions users must qualify to see your web message.
\nYou can choose to segment by JS variable, cookies, local storage and session storage paremeters.
**Users behavior conditions
\n**Select behavior users must qualify to see your web message. Segment your users by actions they applied to previous pop-up campaigns.
i.e a user saw/clicked/closed a campaign running on your website, you can decide to show or exclude him from the campaign you are currently working on.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/88322df150962800/c4127346-9e96-4e9d-a6c5-197b2b_7klokw.gif\")
HTML conditions
\nUsing this option means that once a CSS selector exists on the webpage, your campaign will be shown. You can choose what would be the value of the selector (number or text).
 \n \n | TIP: you can show a web message to users who left items in their cart and motivate them by using a coupon to complete their purchase.\n\nWith Adoric, you can run an A/B test with just a few clicks.
\nExit the campaign and go back to the campaign's board, click on the actions bar, and create an a/b test.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-130910_1o15gff.gif\")
You can split the % of each variation, and adding a control group.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-15-at-131158_141z4so.gif\")
Important note: Once a user has been exposed to a specific version of a campaign, they will always see the same version.
","created_at":"2022-07-05T00:46:02Z","updated_at":"2026-10-15T12:23:30Z","published_at":"2023-05-15T10:14:05Z","words":69,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/conducting-ab-testing-1gskjw1/"},{"id":"c9136efb-a7b3-4f8a-ad3d-4d8f621571c8","slug":"design-jiakhs","locale":"en","title":"Design","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":5,"status":"published","visibility":"public","featured":false,"visits":1907,"body":"How to access the Editor?
\nAfter choosing the campaign type that you want to use, hover your mouse to the bottom right corner of the pop-up pre-display (As in the screenshot)
\n
\nAfter we choose the “Custom campaign” option on the Wizard page or choose “Continue in editor” while creating the predefined campaigns, we are getting into the editor.
\nHere we have several important areas we need to know about:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-133508_1vsts5k.png\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-142940_pocbkx.png\")
\nDesign, audience, and rules - are the three sections we have. Each one has its own unique settings, that allow you to customize the campaign in the best way to suit your needs. In this article, we are going to talk about the Design section.\nFor more information about the Audience section - link\nFor more information about the Rules section - link
\nCanvas’ settings bar - here we also few different sections. This is the bar with the “big settings” - from here we can add different elements to our campaign, set up the position, manage our canvas’ color, etc.
\nBy clicking on the “Elements” button you’ll be able you add a lot of different kinds of elements. Using and editing most of them is a very easy and intuitive process.\nThe following elements are the more complicated in editing and we believe that the following articles can be useful for you:\nForm\nCarousel\nDiscount code\nEcommerce\nSpinner\nAnd more
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-143114_1hjj19d.png\")
\nBG -\nHere you can manage your canvas’ and background colors. Pay attention, that by default, when we create a new campaign the background opacity is bigger than 0. It means that when the campaign will appear, the background will disable clicking on something on the website page except the campaign. If this behavior is not fit your needs, you can reduce the opacity to 0 in the background’s color settings.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-133714_1pm3i6b.png\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134008_n0iu62.png\")
By clicking on the “Position” button we can find settings that determine in which way our campaign will be implemented into the structure of the webpage. We’ve prepared a separate article regarding that - link.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134127_15q2jf1.png\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134153_vttknh.png\")
“Publish” button: here you can publish the campaign or schedule it. We recommend doing it only after you passed through all three sections.
\nElement’s setting: when you click on any element you’ve added to the campaign, a right bar will appear. Here you can customize the element as you wish.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134448_1gl6g2s.png\")
We want to highlight that every element, except the canvas itself, can become clickable. To set up it we need to click on the element, then click on “Link options” in the right bar:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134536_9hn0at.png\")
Then another tab will be opened where we are asked to select where we want to transfer our customer to:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134641_c680k1.png\")
Please, pay attention, that if we select an option that requires a phone number, the number should be in international format e.g. +972********* for Israel.\nAnother interesting setting we can see here is the “On click” option:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134854_ivp3hh.png\")
It allows us to do two things:\nset up what will be copied to the user’s clipboard.\nCustomize the elements\\campaign’s behavior with a custom code. If you are familiar with coding or you have someone who is in your team - you can create this code by yourself and make your campaign as much unique as it is possible.
\nAlso, from this bar, you can make your campaign accessible (Click in this link to read more):
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-134940_1g8n271.png\")
Element’s visibility per device: we use the “connecting elements” system, which means that every element you add you your campaign, will appear in both devices. If you wish to prepare a different design for each device, you can choose which element will be shown on which device, click on this link to read more.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-21-at-135025_17r96qz.png\")
In Adoric, you can hide elements instead of deleting them.
\nEvery element in your campaign is visible on Desktop and Mobile. If you want to use different elements for different devices, you should hide Unnecessary elements from the Unnecessary device
\nTo do it, please follow the insturctions in the video:
\nYou can make text or images inside your Adoric popup clickable by adding a URL. When visitors click the linked element, they will be directed to the URL you set.
\nThis is useful for sending visitors to:
\nOpen the campaign you want to edit and go to the Adoric popup editor.
\nClick the element you want to make clickable.
\nThis can be:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-141740_sxio5j.png\")
\nFor text, highlight the specific text you want to link.
\nIn the editor toolbar, click the Link Options icon shown in the screenshot.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-141819_k621be.png\")
\nSelect URL as the link action.
\nEnter the URL you want visitors to open when they click the selected text or image.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-141854_odgdky.png\")
\nOnce the URL is configured:
\nYour selected text or image will now open the URL when clicked.
\nComing soon.
","created_at":"2023-10-03T07:59:17Z","updated_at":"2026-10-15T12:23:31Z","published_at":"2023-10-03T07:59:33Z","words":2,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/link-options-track-data-o1f3hg/"},{"id":"78e87212-c165-4dc2-bb30-160a4962a28d","slug":"rules-19ouo53","locale":"en","title":"Rules","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":9,"status":"published","visibility":"public","featured":false,"visits":1913,"body":"In the third step, you can choose the rules of your campaign.
\n**1. Time frame
\n**Show your campaign after X seconds on site.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/b793a2c7ea01e800/68a98f41-ef8d-4e5d-9d5c-773602_1idljx3.png\")
**2. Page scroll
\n**Show your campaign after a user scrolls X pixels/percentage of an entire page
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/cd57397aa26c8800/1dd88c0c-49b0-4758-a6eb-fbac47_alleti.png\")
**3. Exit intent
\n**Show your campaign when a user tries to exit your site.
On the desktop device, Exit intent means that his mouse was going to the close button of the tab or the browser. You can choose the second radio button to show the campaign on exit intent but only if the user visit the site for more than X seconds.
\nChoose the checkbox to wait X seconds before showing the campaign.
\nThis option allows you to be more strict about mouse sensitivity.
On mobile, exit intent can be active in two ways. The first is when a user scrolls down and up fast. The second is when the user clicks the back button on his mobile device until he gets into the previous site he visited (the source page).
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7db294b8853f9400/6071e9dd-4651-442f-a92b-7c7703_u0vafy.jpeg\")
**4. Mouse
\n**Show your campaign when a user clicks on a specific element in your website.
\nYou have the option to select a selector via our CSS selector scanner (click on select).
We also offer the possibility to show the campaign when a user hovers or is out of a specific element (these options are available only in Desktop)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/6e1160b9a53a3000/72454ec2-cdf6-4924-8c49-7b3eb4_ro7dv3.png\")
**5. Event
\n**Show your campaign when an event is triggered.
\nCreate an event on GTM and add this syntax 'adoric.trigger('trigger name')', and on the empty bar insert your event's name.
If you connected to Google analytics account to Adoric (read the article here) you will also see your GA events and you can trigger your campaigns by them.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/2b06e3e1b3dd7e00/46742f77-eef3-47bc-81c4-68a72c_1wegy1w.png\")
Choose the 'Rules' tab on the top bar, in the 'Placement' section you can select where to show your campaign on site. If you choose the 'specific page' option you can select to show your campaign on:
\nYou can also show or exclude your campaign from specific pages using the URLs or queries.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/768e4298e4478c00/47025ca8-8f56-44f1-99d5-9ca6a3_1v123p1.gif\")
If you want to target lots of pages, save time by importing a list of all the relevant pages from Google Sheets or Excel.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/9014e311d4326000/d23f40ef-fca9-4183-a3ed-7e1ad5_ahfnim.png\")
Here is a format example and a table with all rows and inputs.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d0297fdc05260800/e5763f95-6717-4a60-9ada-c8144c_119lopr.png\")
Click the 'Rules' tab on the top bar. In the 'Frequency' section select the advanced option.
\nOn the dropdown menu select one of the following options:
\nShow again after X days
\nRepeat up to X times per session
\nYou can also mix the two, for example, I will choose the show my campaign up to 1 time per session and show it again after 5 days.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f710752bfea3f80/2afbd024-5364-4d78-905b-c946e3_100x5ln.gif\")
You can see the 'closing options' section in the 'Rules' tab on the top bar.
\nThe options include the following
\n1. Close web message on click outside the web message
\nUse this option when you are creating big pop-ups that has colored backgrounds.
2. Close web message on ESC command keyboard click
\nThis option will work only on Desktop.
3. Close web message after a time period
\nThis option will close your campaign automatically after X seconds.
4. Close web message on scroll
\nClose the campaign when reaching X percentage of an entire page.
*You can choose several options or all of them
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/154337f843071e00/eb0442a7-25bd-464b-8449-6ca3b4_2vj136.gif\")
Easily send events of:
\nOn 'Rules' tab mark the checkboxes under \"Send campaign data to Google Analytics\"
\nEach event has 3 parameters:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/631e795b66f4a400/d5752756-9973-4663-b4d0-40f7c8_i2k502.png\")
Check that you are receiving the events on your Google Analytics account.
\nOn your GA account go to Behavior -> Events -> Top Events.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f825f9a5d1fc40/d62daa01-3cb6-4091-b42c-db6ca1_1wh53z2.png\")
If you receive impressions but can't see the events on your GA, you have the option to add your GA tracker name.
\nGo to \"Settings\" in the top bar -> click on \"settings\" tab and add the \"tracker name\"
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/8eb01efe3471d000/c75bb7b9-30e2-4cde-a31b-f4821f_142vy6t.png\")
Please make sure that you carefully checked your GA account for Adoric events.
","created_at":"2023-05-18T08:52:30Z","updated_at":"2026-10-15T12:23:31Z","published_at":"2023-05-18T09:00:41Z","words":773,"read_min":4,"crisp_url":"https://help.adoric.com/en/article/rules-19ouo53/"},{"id":"f99222ae-ce0b-4f52-a9d3-5460f0de10cd","slug":"test-the-campaign-before-publishing-1w205uv","locale":"en","title":"Test the campaign before publishing","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":10,"status":"published","visibility":"public","featured":false,"visits":1942,"body":"You can follow these steps:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/15b4ff0210bfee00/5f467b8b-941a-40ae-912d-c04e13_1fvv0oo.png\")
Now you can review your campaign and no other user will see it.
\nOnce you are done, change the settings back to the original rules -> Save -> Publish.
","created_at":"2022-07-05T00:48:21Z","updated_at":"2026-10-15T12:23:31Z","published_at":"2026-10-13T18:24:35Z","words":81,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/test-the-campaign-before-publishing-1w205uv/"},{"id":"4e772883-4abf-4905-9654-990bc16f5c9b","slug":"text-variables-55pvva","locale":"en","title":"Text Variables","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":11,"status":"published","visibility":"public","featured":false,"visits":1754,"body":"If you wish to add a dynamic text element to your campaign, you can click on the “Text options” and choose the required variable:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-09-04-at-165535_17m6qhi.png\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-09-04-at-165724_n3d6rm.png\")
ֿ
Also, you can create your own, custom, variable:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-09-04-at-165858_xrrv8g.png\")
Here you need to choose if you want to pull the data from a CSS selector or from the browser storage. In both cases, you need to name the variable.\nIf you choose to use the CSS selector, you’ll need to find this selector on your site and paste it into the relevant field.\nIf you choose the browser storage, you need to choose which storage exactly to use: JS variable / Cookies / LocalStorage / SessionStorage. Then you also need to fill in the field the key’s name.
","created_at":"2023-08-08T13:22:27Z","updated_at":"2026-10-15T12:23:32Z","published_at":"2023-08-08T13:43:43Z","words":185,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/text-variables-55pvva/"},{"id":"00ff06b0-ca13-4862-81c5-c5da4fd0e561","slug":"the-adoric-wizard-1e8x8k1","locale":"en","title":"The Adoric Wizard","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"168790f4-26bb-4203-b010-3679534f984a","order":12,"status":"published","visibility":"public","featured":false,"visits":1660,"body":"The Wizard
\nThe Wizard is where you can choose a campaign from categories with specific objectives.\nEvery category offers different campaign templates focusing on the category theme.\nYou can edit every campaign and custimize the text, image, and style.
\nThe Wizard has the same categories:
\nIn every campaign you learn about the campaign details:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-18-at-122000_fkw5cg.gif\")
You can change the template:\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-18-at-122242_1k7jnpg.gif\")
You can edit the style, text and image (each change affects both devices)\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-18-at-122329_dboysb.gif\")
You can edit each campaign from the editor for further customization:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-05-18-at-123850_1bdcyvz.gif\")
**1. Time frame
\n**Show your campaign after X seconds on site.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-140757_1s22w83.png\")
\n**2. Page scroll
\n**Show your campaign after a user scrolls X pixels/percentage of an entire page
**3. Exit intent
\n**Show your campaign when a user tries to exit your site.
On the desktop device, Exit intent means that his mouse was going to the close button of the tab or the browser. You can choose the second radio button to show the campaign on exit intent but only if the user visit the site for more than X seconds.
\nChoose the checkbox to wait X seconds before showing the campaign.
\nThis option allows you to be more strict about mouse sensitivity.
On mobile, exit intent can be active in two ways. The first is when a user scrolls down and up fast. The second is when the user clicks the back button on his mobile device until he gets into the previous site he visited (the source page).
\n
**4. Mouse
\n**Show your campaign when a user clicks on a specific element in your website.
\nYou have the option to select a selector via our CSS selector scanner (click on select).
We also offer the possibility to show the campaign when a user hovers or is out of a specific element (these options are available only in Desktop)
\n
**5. Event
\n**Show your campaign when an event is triggered.
\nCreate an event on GTM and add this syntax 'adoric.trigger('trigger name')', and on the empty bar insert your event's name.
If you connected to Google analytics account to Adoric (read the article here) you will also see your GA events and you can trigger your campaigns by them.
\n
Click on \"Analytics\" tab -> Click on \"Campaigns\" -> Select \"Acquisition\"
\nHere you can see a full map of your goal completions and number of users divided by
\ntraffic channels.
If you send Adoric E-commerce event, you can also filter it and view the revenue generated out of each traffic channel.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f594d6f1d4e3b000/96b52b3f-7a7a-4cb9-9a22-b3c9c4_cftxfj.png\")
The Shopify dashboard includes several units:
\nFirst unit:
\nAssisted revenue**:** That means revenue generated from users who clicked on Adoric popups.
\nOrders: The number of orders generated from users who clicked on Adoric popups.
\nCoupon used: The number of coupons used by users who clicked on Adoric popups.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/b79532a434ad5000/c19c6aa7-50b6-4ddf-b50b-f9bd60_1ly6f7i.png\")
Second unit:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/c049f64063704800/b2fa3242-77cc-48a1-87a7-8dd0da_223gtc.png\")
Third unit:
\nFourth Unit:
\nFifth Unit:
\nSixth Unit:
\nHow your traffic split to deceives.
\nNone Shopify Dashboard:
\nfirst Unit:
\nCampaigns performance per day and filtered by metrics.
\nfirst unit:
\nSecond Unit:
\nThird Unit:
\nFourth Unit:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/aa3661fa40320800/e92fb32f-16cb-4fde-8bf8-29129e_ice0zh.png\")
Use different events in order to better target your audience,
\nOn Adoric's platform, you can use events in the following manners
Create your own event on Google tag manager and add the following syntax in order to have Adoric listen to your event.
\n adoric.trigger(״Event_Name\")\nAlready did that? great, let's check.
\nGo to \"Analytics\" tab -> Click on \"campaigns\" -> Select \"events\"
\nHere, you can see a list of your events, count of triggered events and last update.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/606b9d3d935d2000/190437b6-a599-46a0-a22c-c7e823_13uh8wp.png\")
Want to know how much money each campaign generated?In order to analyze your campaigns in this way, you need to send it to Adoric e-commerce event.
\nIn the following example, you can view the E-commerce conversion rate, transactions, and revenue generated from a specific campaign.\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/94b0fc76739e0000/ddce6f17-3c15-4503-8c30-8ae0b6_1ub0cov.png\")
Ways of implementation:
\n<script>\n adoric.trigger('Purchase', {\n value: PURCHASE-VALUE,\n type: 'ecommerce'\n })\n</script>\n_
\n*Note__: The value should be numeral. A decimal point can be used as a delimiter between the whole and fractional portions. (Examples: ‘199’; ‘120.99’; ‘12344.99’)
_
\n<script>\n window.addEventListener('load', function () {\n window.adoric && adoric.trigger('Purchase', {\n value: 'PURCHASE-VALUE-HERE',\n type: 'ecommerce'\n })\n });\n</script>\n<script>\nwindow.adoric && window.adoric.on(\"form:after:submit\", function (data) {\nadoric.trigger('Purchase', {\nvalue: 'PURCHASE-VALUE',\ntype: 'ecommerce'\n})\n});\n<script>\nExtra options:
\nSend event by submitting a form on Adoric Web message (paste this code above </body>)
\nClick on \"Analytics\" to view your campaign's results.
\nFilter out the results by dates (top-right corner), Select to view results by impressions / clicks / CTR or users. You can also have two different views at the same time.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d1b1aa526981d800/4be24534-3e36-414a-9ddd-a3f95a_1ytxevd.png\")
On the following table, you can view
\n1. Campaign name
\n2. Devices - devices that you created variations on.
\n3. A/B - number of totals variations (active / not active)
\n4. Users - number of users that saw the campaigns
\n5. Impressions - number of impressions of all variations
\n6. Clicks - Total clicks of all variations. (remember - you set a click as a \"log as conversion\" in the editor while creating the campaign).
\n7. CTR - clicks/impressions
\n8. Updated
\n9. Status - active/paused/deleted
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/cf703f2aaec4d800/b1b5acab-f20c-4010-822b-64498c_1yypeir.png\")
Click on each campaign and you will be able to watch the results of each variation separated by devices.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/a2531e164c777800/35d6543b-6aa9-4ac7-a250-881885_17akd8x.png\")
If you created goals or send an E-commerce event to Adoric you can review them here. choose one of the goals you set and then watch how many users that saw a specific variation also completed a goal.
","created_at":"2022-07-05T00:50:39Z","updated_at":"2026-10-15T12:23:29Z","published_at":"2026-10-13T18:24:35Z","words":195,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/tracking-and-analyzing-your-campaigns-1hmociz/"},{"id":"3044314d-3686-40b2-807a-d09fea7d1eae","slug":"analyze-your-product-recommendations-campaign-1mecsbt","locale":"en","title":"Analyze Your Product Recommendations Campaign","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"668a7a87-23ce-4740-b657-9d37ff9125d7","order":0,"status":"published","visibility":"public","featured":false,"visits":559,"body":"You have several options to analyze your campaign.
\nYou can see the Revenue, Orders, Average Order value, and the Ecommerce Conversion Rate of each Product Recommendation carousel from the campaign page.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-17-at-173513_1rgrqs5.png\")
Then, you can click on a campaign logo, and see your targeting, Site perfomance (CTR, Impressions and Clicks) and Revenue, Orders, Average ORder Value and Ecommerce Convesaion Rate.\nYou can also rename the campaign by clicking on your campaign name.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-17-at-174706_17cxtz9.png\")
Then, you can click on view report and analyze your campaign by daily performance by clicking on View Report.
\nYou can also Analyze the funnel from impression to purchase.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-17-at-175153_1w5z00l.png\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-17-at-175208_2p4ln1.png\")
In order to create a Bestsellers recommendation type, Adoric requires a match between the product ID in your google analytics and the product ID presented in your product catalog.
\nFirst, visit your Google Analytics account, choose \"Conversions\" -> \"E-commerce\" -> \"Product performance\" -> Filter by SKU. The product SKU list is the actual product ID Adoric needs to match to your catalog feed (it can also include letters and numbers).
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/8e4c45fea7f63000/b816332a-1e6a-4b32-9abc-564ebe_1111mw1.png\")
.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/294d29c572209600/76185414-912d-403f-a8c1-56cd66_qxi5w1.png\")
In the example above, the product ID in the catalog feed (1347676905) does not exactly match the product ID we found on the Google Analytics account (134767).
\nIn order to overcome this gap, we've added an advanced option to match between the two product IDs. Choose if the product ID in Google Analytics matches/Includes/Starts with/ Ends with the product ID from your catalog.
\nIn the example, we've shown, that the product SKU (GA) starts with / includes the product ID from the catalog.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/af0ab3f341a5d00/6e5c9f3f-a6ad-44dc-9374-45ec7f_k9jw8b.png\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/6a5c22160534b400/cb5514e1-2b0c-4a4e-94e6-00563c_bjgkwo.png\")
Here is a list of examples for matching IDs and the result:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2022-07-21-at-205446_5ku01l.png\")
Learn more about how to create your own product recommendations here.
\nRandom products
\nIf you choose this option, Adoric will present random products from your product catalog imported. You can also filter our product in a specific price range.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/1a6665ee76d8ec00/9e2311f0-de7e-4bed-a69f-1984aa_18oa61i.png\")
Bestsellers
\nConnect Adoric to your GA account and let Adoric show your bestselling products from the catalog in the last 30 days. This feature will only work if the product ID is similar in your catalog and your GA account.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/1ed12c7c19b6d100/bf17f0bd-87d9-46f4-b38a-7e9c8f_1laidyq.png\")
Most viewed
\nChoose this recommendation type to show the most viewed products in the last 30 days.
\nAdoric chooses what to show based on the top-rated product pages in GA.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f40f82307b5f7000/222b1635-3374-430c-b0a8-b38f08_m480ce.png\")
First products
\nIf you choose this option, Adoric will show the first products listed in your catalog.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/fac354400c94d800/9215ca83-4471-4300-b68d-3cdca5_1globts.png\")
Recently viewed
\nShow users the last products they visited. This option is available only with a custom code implemented on your GTM (we will post more information soon).
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/38d06a174ff32a00/09d2e400-b173-4688-884f-c6058d_1bq34uo.png\")
**Bought together
\n**Choose this option to show products that are often bought together on your website. If a user examines one item, show them other products that are usually bought together. This feature is great for upselling and improving the average order value. **
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/421357f618d11400/f9a61f6e-4847-4661-b752-ae15d1_rdyf2s.png\")
\n**
** Filter the product catalog **
\nFor each of the recommendation types, you can filter out products with different pricing ranges. \n** \n \n**\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/12dbbdf2281f0100/c62e3503-c5bb-4f92-83b8-60e2a8_1skyc2m.png\")
If your catalog is supported by Adoric you will be able to create your recommendations. On the approval message the number of products imported will appear, some of the products, and the next action to take. Click on \"Go to recommendations\" to review your options.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/344125d73b4d3800/c8331846-2226-4852-8c27-0e8f5e_455w1u.png\")
If you wish to create a Bestsellers recommendation or Most viewed hover over these options and connect to your Google Analytics account.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/5ab3dd062f849400/312424ea-d8e3-49ec-96f6-2a8de4_uuvfez.png\")
Go to your campaign or create a new campaign. Click on elements (left sidebar) and add \"E-commerce\" element.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/acd2ae6ebdb53000/0cd5e498-cfb6-4f48-8f63-3e8694_15jza49.png\")
4, Product recommendations settings
\nOnce you'll click on the element, you'll be able to choose the type of recommendation you've already created.
\nMore settings under the design tab:
\nVisible items - Choose how many visible items you want the carousel to have.
\nNumber of products - Number of products the carousel contains - visible and invisible.
\nElements - Drag and drop the elements to add to the product recommendation carousel.
\nButton text - when filling in this field - all buttons of all products will change accordingly.
\nLoop - the carousel will move automatically.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/67e8e18d7b7e2800/58ff9795-652a-4ecd-9408-08945d_kfzq6t.png\")
Click on the preview button to view the product recommendation carousel with real products.
","created_at":"2022-07-05T00:50:17Z","updated_at":"2026-10-15T12:23:40Z","published_at":"2026-10-13T18:24:35Z","words":330,"read_min":2,"crisp_url":"https://help.adoric.com/en/article/product-recommendations-1iosael/"},{"id":"d19e9ba8-8949-4f6b-961d-42d8cff36cda","slug":"viewed-products-tracking-1hngx5j","locale":"en","title":"Viewed products tracking","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"668a7a87-23ce-4740-b657-9d37ff9125d7","order":4,"status":"published","visibility":"public","featured":false,"visits":1930,"body":"Having \"Recently viewed\" and \"Bought together\" recommendation campaigns on Adoric requires you to send information on specific products (where the user is located on).
\nProduct ID can be sent by using an event with a 'pageview' command. Make sure you are specifying the event type and its products IDs:
\n<script>\n adoric.trigger('pageview', {\n type: 'product',\n ids: '1000263'\n });\n</script>\nThe following command sends an event to Adoric indicating that the page includes one product with ID 1000263:
\n<script>\n adoric.trigger('pageview', {\n type: 'product',\n ids: '1000263'\n });\n</script>\nThe following command sends an event to Adoric indicating that the page includes 5 different products:
\n
We recommend to implement this event into each product page, before <body> tag.
","created_at":"2022-07-05T00:50:09Z","updated_at":"2026-10-15T12:23:40Z","published_at":"2026-10-13T18:24:35Z","words":172,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/viewed-products-tracking-1hngx5j/"},{"id":"06669259-cd52-4b20-8477-1a4a52409a26","slug":"adoric-shopify-dashboard-1h4iyxl","locale":"en","title":"Adoric Shopify Dashboard","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"ad35bd4e-dadf-4dcc-b094-e7fbad844132","order":1,"status":"published","visibility":"public","featured":false,"visits":2849,"body":"Adoric Dashboard provides a comprehensive overview of your performance metrics using Adoric. It includes detailed information on the following aspects:
\nAt the top right of the page, you'll find the time frame feature that lets you switch between different durations to view your statistics. The available options include:
\nIn the Direct Sales section, all data is derived exclusively from your Product Recommendation carousels, including:
\n![\"Direct](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/group-4953-1_cy4ftg.png\")
Sales and all related data generated with the help of Adoric from all campaigns on your store:
\nBut later on, when he was at checkout, he decided to go back and buy some more => this we don't take credit for the assisted sales.
\n![\"Assisted](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/group-4952-1_1pcbzs9.png\")
Selecting \"Show More\" displays detailed metrics including clicks, click-through rate (CTR), and the most viewed campaign within the last 30 minutes.
\n![\"Last](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/group-3894_guo2ra.png\")
This section presents a selection of campaign suggestions to foster store growth, featuring brief descriptions and call-to-action (CTA) buttons that lead through the process of campaign creation.
\n![\"Campaign](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/ezgif-3-6b379b33fd_is4cbb.gif\")
This section displays the performance of your top campaigns.\nYou have the option to switch views in the top right corner to see different metrics, including:
\n![\"Your](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/group-3892-1_1flq5ps.png\")
This area allows you to review the daily performance of your campaigns.\nYou can switch between different metrics in the top right corner of this section, including:
\n![\"Daily](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/ezgif-3-18772d2117_1ku8jwe.gif\")
You can view the breakdown of your impressions by device type: desktop, tablet, and mobile.
\n![\"Traffic](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/group-3756-1_as8fbi.png\")
Coming soon
","created_at":"2023-11-06T14:05:46Z","updated_at":"2026-10-15T12:23:41Z","published_at":"2023-11-06T14:07:46Z","words":2,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/bought-together-recommendation-1t6qumb/"},{"id":"3a8ee1aa-daa8-4ce0-9693-3e226377990d","slug":"browse-by-pages-product-recommendations-n5u6p8","locale":"en","title":"Browse by Pages Product Recommendations","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"ad35bd4e-dadf-4dcc-b094-e7fbad844132","order":4,"status":"published","visibility":"public","featured":false,"visits":1599,"body":"Browse by Pages\" for Product Recommendations enables you to select a specific page for your Product Recommendations campaign and then select the strategy.
\nYou have the option to select from various page types, including the:
\n![\"Browse](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-16-at-143929_4112ar.gif\")
Start by selecting the page where you wish to display a carousel. Then, choose your strategy from options such as:
\n![\"Choosing](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-16-at-144019_s6kw8u.gif\")
When creating a campaign, it's important to specify the \"Who\", \"Where\", and \"When\" to ensure your message reaches the right audience at the right time and place.
\nThe campaigns are set to show as soon as the page finishes loading (excluding exit-intent campaigns), ensuring users see them right away.
\nThis targeting option allows you to fine-tune who sees your campaign based on various criteria. You have the flexibility to select:
\nAll Visitors: Every person who visits your site will see the campaign.
\nNew Visitors: Specifically target users who are interacting with your site for the first time.
\nReturning Visitors: Engage users who have visited your site before, fostering brand loyalty and recognition.
\nBuyers: Reach out to customers based on their purchase history. You can segment them by:
\nSubscribed or Non-Subscribed Users: Differentiate between users based on their subscription status.
\nVisitors with Items in Cart: Target users who have:
\nCustom Audience: Create a tailored audience by specifying:
\n![\"Edit](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2024-01-29-at-104511_118w1rt.png\")
To effectively target your campaign, begin by deciding whether you want to specifically include certain pages or exclude them. Once this decision is made, you can then refine your selection using the following URL criteria:
\nSpecific Inclusion or Exclusion:
\nChoose to Show: Select specific pages where the campaign should appear.\nChoose to Exclude: Identify pages where the campaign should not be displayed.
\nOptions:
\n![\"Edit](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2024-01-29-at-104750_1p0ibq2.png\")
Editing the products in your carousel involves two main components:
\nThese settings allow you to customize the appearance and functionality of your product carousel to better engage with your audience and enhance their shopping experience.
\n![\"Available](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2024-02-08-at-122551_onsybs.png\")
You have the ability to apply filters to the products displayed in your recommendation campaign, tailoring the selection to match your specific criteria.
\nInitially, you need to decide whether all applied filters must be met for a product to be included (All Conditions) or if the presence of any single filter is sufficient (Any Condition). By default, the setting is configured to \"Any Condition.\"
\nThese filtering options provide a robust framework for customizing the product selection in your recommendation campaign, ensuring that only the most relevant products are shown to your customers.
\n![\"Available](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2024-02-08-at-122626_1ud8n25.png\")
You can easily custimize your design with different options.
\nApply your recent design: If you already created a design you liked, click and re-apply.
\nImage: choose an orientation between square, vertical, and horizontal. Choose radius and border thickness, and colors.
\nHeadline: click and add a headline to your carousel.
\nDescription: Add your product's description to the carousel.
\nPrice: Choose the Font and colors of the price text, align the text, and show compared prices for discounted products.
\nButton: Choose text, colors, radius, borders, and button size.
\nArrows: choose the shape, color, border, and size of the arrow of the carousel.
\nBackground: Choose the background color and the space between the images.
\nAnd many more other options to customize the carousel.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/screenshot23_bnh931.png\")
Product Recommendations is a campaign type in Adoric. This type of campaign is the main feature of our Shopify app.\nThis type of campaign offers different plug-and-play Product Recommendations strategies for various pages.
\nTo create Product Recommendations, click on Campaigns, the blue Plus icon, and then Product Recommendations.
\n![\"How](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-16-at-111056_b20mls.gif\")
Before you uninstall, let's talk. We're here to help with any issues or to show you features you might be missing out on.\nSchedule a quick call by emailing us at dima@adoric.com or by clicking here — we're eager to ensure Adoric works perfectly for you.
\nIf you've decided that uninstalling Adoric is the best course of action for your store, here's how to do it following Shopify's official guidelines:
\nStep 1: Access Your Shopify Admin Settings\nLog into your Shopify store and navigate to the Settings menu. This is where you control all the major settings for your store.
\nStep 2: Go to Apps and Sales Channels\nWithin the Settings menu, click on Apps and sales channels. This section displays all the apps and sales channels currently connected to your Shopify store.
\nStep 3: Select Adoric\nFrom the list of apps, find and click on Adoric to view more details. This is an important step to ensure you are removing the correct app.
\nStep 4: Uninstall Adoric\nTo proceed with the removal, click on Uninstall app. Shopify may ask you to confirm your decision to uninstall. By confirming, you'll initiate the process to remove Adoric from your store.
\nOr as shown in the gif below:
\n![\"Uninstall](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/uninstall-ezgifcom-video-to-gi_1ex22ah.gif\")
Even after you uninstall Adoric, we remain dedicated to your success. Our team is always enhancing our services and support to help your online store thrive. If you reconsider or face new challenges, just email us. We're here to help you make the most of Adoric for your business growth.
","created_at":"2024-02-15T10:30:07Z","updated_at":"2026-10-15T12:23:42Z","published_at":"2024-02-15T10:40:37Z","words":275,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-uninstall-adoric-from-your-shopify-store-1o05jcd/"},{"id":"1021fd07-e3d7-41d6-ab5c-d5ecd5ace5c8","slug":"position-your-product-recommendations-12c1c9n","locale":"en","title":"Position your Product Recommendations","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"ad35bd4e-dadf-4dcc-b094-e7fbad844132","order":10,"status":"published","visibility":"public","featured":false,"visits":2006,"body":"To configure the location of your recommendation carousel, the following methods are available:
\nOur selector maps all your page types. It includes arrows to show the exact position.
\nTo choose a position on the page:
\nas seen in the gif below:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-16-at-151704_i584bj.gif\")
For this method, paste your desired CSS selector and select from these four options:
\nas seen in the gif below:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2023-07-16-at-151947_al7057.gif\")
Additionally, on product pages, you have the option to click on any of the following choices:\n(Or you can click the \"Set Custom Position\" button to manually choose a location, explained above)
\nas seen in the gif below:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2024-01-23-at-132725_tvz2hx.gif\")
Adoric offers four Ready-To-Go product recommendation strategies for Shopify stores to improve customer engagement and increase sales, here's a quick overview:
\n![\"Ready](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2024-01-22-at-112414_n6a5m8.png\")
This strategy displays your most popular products on the home page. It's a straightforward approach to immediately capture the interest of new visitors with items that have a proven track record of high sales.
\nTailored for returning visitors, this feature reminds them of products they previously browsed. It personalizes the shopping experience and encourages customers to reconsider items they've shown interest in.
\nOn individual product pages, this strategy suggests complementary products that are often purchased together. It's an effective way to increase average order value by encouraging customers to explore related items that enhance their primary purchase.
\nThis involves highlighting top-selling items within specific collections. It guides customers towards popular products that others have purchased, making it easier for them to make informed buying decisions within a particular category.
\nAfter picking a product recommendation strategy for your store, you can choose its position, design its appearance, and decide who it targets.
\nYou can add more than one domain under the same account.
\nClick on the profile button placed on the top right of your screen.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d812fdf207f4d800/633cddcb-5bb3-4407-8b1e-8b75d9_zxls1d.png\")
Choose 'Connected sites'.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/53179b4b6795e800/aa9d9b8d-ebbb-4511-a3ef-c829f2_1afk7jf.png\")
Click on the \"+\" button.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/5379f29413598800/dea4b194-9d6f-4647-ba2c-8e817f_yx4iwl.png\")
Now you can add a new domain.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/688023065551b000/189b0851-c8a3-497e-9b13-18729f_185ucld.gif\")
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-135034_15zdci.png\")
\nNow, create a campaign using Adoric templates and select all elements on the screen.
\nClick on the magic button as much as you want to get to the perfect result.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/6c74f43f8863a000/d3db735d-fbfe-46a3-9257-219747_1wovkv7.png\")
","created_at":"2022-07-05T00:45:28Z","updated_at":"2026-10-15T12:23:33Z","published_at":"2026-10-13T18:24:35Z","words":112,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/brand-settings-and-magic-button-ja4k7y/"},{"id":"bf69053b-f05c-4be7-a971-7f23eeb92af2","slug":"getting-started-with-adoric-1hbm3l4","locale":"en","title":"Getting started with Adoric","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"bf70edb7-de59-4885-8b15-4f7d69bde949","order":3,"status":"published","visibility":"public","featured":false,"visits":2206,"body":"![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-09-at-134642_n8gzh.png\")
\nCopy the code provided or send it to your mailbox and implement it manually on your site HTML in the <head>.
\nHere is a video explaining how to add Adoric JS manually to your Google Tag Manager account
\nPaste it in the BEFORE the <body> section and save
\nIf you want to manually implement the code on your GTM, use this guide Tag Manager guidance and install the Adoric code. The code should be enabled on all pages.
\nInstallation not going so well? Send us a message on our chat and we will help. support@adoric.com
","created_at":"2022-07-05T00:45:06Z","updated_at":"2026-10-15T12:23:33Z","published_at":"2026-10-13T18:24:35Z","words":160,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/install-adoric-1qlnc2p/"},{"id":"92a207e1-1220-4338-bfc7-4ab9c7fa8247","slug":"limitations-16ji6dh","locale":"en","title":"Limitations","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"bf70edb7-de59-4885-8b15-4f7d69bde949","order":5,"status":"published","visibility":"public","featured":false,"visits":1953,"body":"On settings click on the \"Limitation\" tab. These are the options available:
\n1. Overlaying campaigns -Prevent campaigns with the same positions and triggers from popping up together.
\n2. Limit per page - Limit the number of lightboxes displayed per page at the same time.
\n3. Limit per session - Limit the number of lightboxes to show per session.
\nYou can also exclude campaigns that you wish to show at every session.
4. Exclude pages - Don't show lightboxes on specific pages.
\nThis option allows you to exclude sensitive pages such as Cart page, Check-out page and more.
\nNotice that if you exclude these pages, no campaign will be able to be presented there.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/image-1_1romg9r.png\")
In the top navigation bar click on \"Settings\".
\n1. Install code Here you can find your own Adoric activation code. Copy it and implemented on your website, learn more about JS implementation here.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/2a09c1dbcb17ba0/13e04f8b-8cdb-4bfe-ae92-dc16ea_11nsxri.png\")
2. Setting - Set your account
\nGoogle Analytics account
\n You don't need to set here your GA tracker name. We set this information only if you have more than one tracker on your website.
Industry
\n We created Adoric campaign templates that match your industry.
Currency
\n Right now you are able to choose NIS or USD
Templates Language
\n Choose the preferred language for the Adoric templates, available options are Hebrew and English.
Single page application
\nSelect this option ONLY if your website works as a Single Page Application (SPA)
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/72681807e44e2400/5cb103ed-937a-4592-9e0a-95c623_1my6ri0.png\")
\n-
**3. Limitations
\n**Learn more about limitations here
4. Brand
\nLearn more about Brand here
5. Connect your GA
\nConnect your GA account to Adoric. This action will allow you to pass information about events to Adoric and you will be able to use them as triggers.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/1d73d6be4e6d0c00/e91e07fa-3a0c-4825-90e2-393527_sdat2x.png\")
With Adoric Pop-up, you get a 7-day free trial to explore all features with no commitment. After the trial, your monthly subscription is based on the number of store orders your Shopify store receives each month.
\nYour plan updates automatically as your store grows, so there's no need to manually upgrade or change plans. (Adoric)
\n| Monthly Store Orders | Price (USD / month) |\n| ---- |\n| 0 – 100 | $4.99 |\n| 101 – 200 | $9.99 |\n| 201 – 500 | $24.99 |\n| 501 – 1,000 | $49.99 |\n| 1,001 – 2,000 | $99.99 |\n| 2,001 – 4,000 | $179.99 |\n| 4,001 – 7,000 | $299.99 |\n| 7,001 – 8,000 | $399.99 |
\nYour monthly plan is determined by the total number of Shopify store orders during your billing cycle.
\nNo. Your plan is assigned automatically based on your monthly order volume.
\nYes. Every new store receives a 7-day free trial with full access to all features.
\nAll subscription charges are billed in USD.
\nYour subscription is billed every 30 days through Shopify Billing. For more information about Shopify app charges, please refer to Shopify's billing documentation. (Adoric)
","created_at":"2022-07-05T00:51:39Z","updated_at":"2026-10-15T12:23:25Z","published_at":"2026-07-08T12:44:59Z","words":241,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/adoric-popup-pricing-1pln7q5/"},{"id":"e6a34ae0-89b0-4889-876d-95a252200398","slug":"connected-sites-1hkn91i","locale":"en","title":"Connected sites","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"d3caf160-1267-4d76-a939-7bc92af8e789","order":2,"status":"published","visibility":"public","featured":false,"visits":1931,"body":"Click on the bubble placed on the top right navigation bar and choose \"Connected sites\".
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/46bfdf54e531ec00/f506c315-de77-4b6e-ab85-b482ae_vj9o6r.png\")
Here, you will see a list of your domains, their status and if you click the + sign you can also add other domains according to your plan.
\nYou can upgrade your plan here.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/e6490f6781fdf800/fc384469-047c-4260-ae38-89f081_1hr56xr.png\")
Adoric plans are composed of page-views limitations, the number of domains, and different features. Here we will discuss the page-views limitations component.
\nPlans and page-views limitations:
\nFree plan - Max 5,000 page-views per month.
\nEssentials plan - Max 25,000 page-views per month.
\nStandard plan - Max 100,000 page-views per month.
\nPro plan - Max 500,000 page-views per month.
\nYour site page-views is counted on Adoric:
\nOnce you implement Adoric's code successfully.
\nEvery page-view of your website (not unique page-views).
\n**Once you reached the max page-views of the month your Adoric campaigns will not show until you take one of the following actions:**1. You will upgrade your account and get more page-views (if you have a free plan and you upgrade to Essentials you will get new 25,000 page views from that moment).
\nGo to your account -> Plan -> Upgrade. Your account will be upgraded immediately.
You can always begin with a Free plan and if you are happy with Adoric upgrade to any paid plan.
","created_at":"2022-07-05T00:51:33Z","updated_at":"2026-10-15T12:23:26Z","published_at":"2026-10-13T18:24:35Z","words":241,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/pageviews-and-limitations-of-plans-wcm3c5/"},{"id":"b42763b9-0c01-4e0d-a487-e6c618244485","slug":"profile-plan-users-1ox29a1","locale":"en","title":"Profile, plan & users","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"d3caf160-1267-4d76-a939-7bc92af8e789","order":4,"status":"published","visibility":"public","featured":false,"visits":2322,"body":"Manage your account by clicking on the bubble placed on the right top bar and then click \"Account\".
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/e30fdccb802b0800/c58c5d9f-1a6b-4730-93d1-827c6d_4740q8.png\")
On \"Account\" you can manage your Profile, Plan, and users.
\n1. Profile - Manage your account profile (First name, Last name, Email address, profile picture and change your password).
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/4cf752c1febf2c00/4fb5f160-e355-4f04-8c5f-6dd556_1unuxhw.png\")
2. Plan
\nYou can review how many page views are left in your plan.
\nYou can also check how many domains are being used in the plan.
\nHere you can upgrade your plan to have more page views, domains, features and much more.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/45b90032474e300/67f82292-dfbc-400b-b51e-fd6671_177e2mu.png\")
**3. Users
\n**If you'd like to share access with other users you first need to send them a Sign-up link.
\nThen, add them to your list of users in this tab (add their email addresses). You can also revoke users' access.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/6415e4bf44acec00/55a84787-effd-42b4-95f1-09a027_14xlevn.png\")
\nOnce the users are confirmed by Adoric they need to approve the access via e-mail.
In order to get new users to the main account, they will have to follow these steps:
\nSign-up
\nApprove access by email
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/104ce57a76b5a500/ba8d6fae-357e-467c-9fe6-42107a_1iqlfol.png\")
Click on Switch account and move to the main account (by clicking the top right button).
\n ![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/69cd64efff1b7800/e9a98581-61cb-4c65-b0d5-bddca0_1hr0gxu.png\")
Cancel account or downgrade
\nYou can cancel or downgrade a paid plan at any time via the \"Plan\" tab. Choose the Free plan and you will be downgraded to the Free plan on the next recurring date. For users who used the platform on any paid plan for 14 days or less, you'll be automatically refunded.
\nIf you have any questions or want to give us feedback please contact our team via our email box Support@adoric.com.
","created_at":"2022-07-05T00:51:28Z","updated_at":"2026-10-15T12:23:26Z","published_at":"2026-10-13T18:24:35Z","words":264,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/profile-plan-users-1ox29a1/"},{"id":"9924183f-3168-4875-9ac5-4c1f365989da","slug":"update-billing-information-npppmk","locale":"en","title":"Update billing information","description":"","category":"3ba7416e-621d-451a-b83a-adae980f9b12","section":"d3caf160-1267-4d76-a939-7bc92af8e789","order":5,"status":"published","visibility":"public","featured":false,"visits":1809,"body":"You can make changes to your billing information and they will be reflected on your next invoice.
\nGo to your Account > Billing > update billing information
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/bb1775c88be31000/0661f9c4-1ea9-4a59-8d36-191a21_44x2lb.png\")
These two terms may seem almost the same at first sight. However, if you are using Adoric, they mean different things.\nYou can meet the term Impressions when you view the Campaign Statistics in your Adoric account.\nIt refers to the number of times your messages have been displayed to your visitors.
\nA pageview is when a user visits one of the pages on your website. Pageviews are tallied for each page of your site. When a page is being loaded (or reloaded) on your website, it is counted as a pageview.
\nLet's see a practical example. You have a visitor coming to your page. They will see the popup message once to generate one impression for the campaign.\nBut they do not stop at the home page. Instead, they continue browsing in the Categories page and 3-4 of the product pages as well.\nThis way, they generate 5-6 pageviews.
\nUsually, the number of pageviews is higher than the number of impressions because the campaigns often are not shown to every visitor. The Adoric app doesn't only detect when a popup is displayed but also detects if it is not being displayed to the visitors.\nTherefore, the pageviews will be counted even if the popup is only displayed once to a specific customer.\nWe have many different rules to choose from, and the Adoric app needs to determine when to show the popup and when not.
","created_at":"2022-08-16T10:44:39Z","updated_at":"2026-10-15T12:23:27Z","published_at":"2022-08-16T10:50:35Z","words":245,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/what-is-the-difference-between-impressions-and-pageviews-rk3bgp/"},{"id":"7e79eb10-d749-4921-bc0d-ad50d4e2e1b3","slug":"can-a-multi-currency-setup-affect-adoric-post-purchase-offers-i178x4","locale":"en","title":"Can a Multi-Currency Setup Affect Adoric Post Purchase Offers?","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"c1faf026-4d88-40d8-86ca-a2e978033587","order":1,"status":"published","visibility":"public","featured":false,"visits":1290,"body":"Yes, having a multi-currency setup in your Shopify store is one of the significant limitations that can affect post-purchase offers created using the Adoric Post Purchase app.
\nIf a customer places an order using a currency that is different from your store's native currency (for example, your store operates in USD but the customer checks out in EUR), Shopify will not display any post-purchase offers for that order. This is a known limitation within Shopify’s system, which impacts all post-purchase apps, including Adoric Post Purchase.
\nUnfortunately, no. This is a global limitation imposed by Shopify, and there are no available workarounds to enable post-purchase offers in a multi-currency setup.
","created_at":"2024-10-29T10:10:00Z","updated_at":"2026-10-15T12:23:44Z","published_at":"2024-10-29T10:11:07Z","words":118,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/can-a-multi-currency-setup-affect-adoric-post-purchase-offers-i178x4/"},{"id":"833a2642-4c2c-4127-871a-f152fa70386e","slug":"faq-can-edit-the-upsell-campaign-position-1445y7f","locale":"en","title":"FAQ - Can edit the Upsell campaign position","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"c1faf026-4d88-40d8-86ca-a2e978033587","order":2,"status":"published","visibility":"public","featured":false,"visits":250,"body":"You can edit the position of the Upsell campaign, but only for upsell campaign on the checkout page and thank you page
\nYou will first need to go to your Shopify dashboard => Shopify Setting => Checkout => Edit
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-27-at-133611_sel18r.png\")
\nOnce you are inside the editor, you can start choosing which block section of the upsell campaign you want to display
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-27-at-133203_1q43p4i.png\")
\nOnce added, you can adjust it position by dragging the block on the left hand toolbar
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-27-at-133346_wuz8ak.png\")
","created_at":"2026-07-27T06:32:39Z","updated_at":"2026-10-15T12:23:44Z","published_at":"2026-07-27T06:38:13Z","words":76,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/faq-can-edit-the-upsell-campaign-position-1445y7f/"},{"id":"4b86d561-bb64-419b-90cf-97ac444198ac","slug":"how-do-adoric-post-purchase-upsell-offers-affect-my-original-order-hdm8oj","locale":"en","title":"How Do Adoric Post-Purchase Upsell Offers Affect My Original Order?","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"c1faf026-4d88-40d8-86ca-a2e978033587","order":3,"status":"published","visibility":"public","featured":false,"visits":1320,"body":"When a customer interacts with a one-click upsell offer created through the Adoric Post Purchase app, the original order is modified instead of generating a separate order. This helps streamline the checkout process for both the merchant and the customer.
\nOnce the customer is presented with a post-purchase upsell offer, the order is placed on a fulfillment hold for up to 60 minutes. This hold allows the customer to decide whether to accept or decline the upsell, ensuring that any additional items can be added to the original order. The hold will be released in one of the following scenarios:
\nAfter the fulfillment hold is released, the order status will return to Unfulfilled and is ready for processing.
\nFor more detailed information on how upsell offers impact fulfillment, please refer to this article.
","created_at":"2024-10-29T12:32:50Z","updated_at":"2026-10-15T12:23:44Z","published_at":"2024-10-29T12:35:11Z","words":164,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-do-adoric-post-purchase-upsell-offers-affect-my-original-order-hdm8oj/"},{"id":"8b5cb0c9-7149-4df5-b4f7-12081f158908","slug":"how-does-adoric-post-purchase-upsell-affect-my-fulfillment-1x2swzh","locale":"en","title":"How Does Adoric Post Purchase Upsell Affect My Fulfillment?","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"c1faf026-4d88-40d8-86ca-a2e978033587","order":4,"status":"published","visibility":"public","featured":false,"visits":1370,"body":"When a customer completes payment during checkout, Shopify generates the order. If the customer is presented with a post-purchase upsell through the Adoric Post Purchase app, the order is assigned a fulfillment status of** On Hold.**
\nThis On Hold status indicates that the order should not be fulfilled immediately, as the customer may add additional items by accepting the post-purchase upsell offer. Once the post-purchase process is completed, the order will be updated and the hold will be lifted.
\nThe fulfillment hold is automatically released under the following conditions:
\nAfter the hold is released, the fulfillment status changes to Unfulfilled, indicating that the order is ready for processing.
\nThe table below outlines various customer scenarios and how they affect order fulfillment status and the release of post-purchase holds.
\n| Customer Scenario | \nOrder Fulfillment Status | \nFulfillment Hold Release Timeline | \nNumber of Transactions/Payments | \nOrder Edited After Creation? | \n
|---|---|---|---|---|
| Customer did not see a post-purchase offe | \nUnfulfilled | \nN/A | \n1 | \nNO | \n
| Customer sees a post-purchase offer and declines | \nOn Hold | \nHold is released immediately after decline | \n1 | \nNO | \n
| Customer sees a post-purchase offer and closes browser tab | \nOn Hold | \nHold is released after 60 minute | \n1 | \nNO | \n
| Customer sees and accepts a post-purchase upse | \nOn Hold | \nHold is released immediately after acceptance | \n2 (or 3 if both upsell offers accepted | \nYES | \n
Understanding how post-purchase upsell offers affect your fulfillment process is crucial for ensuring that your orders are processed at the right time. Keep in mind that the fulfillment status will remain On Hold until all post-purchase actions are completed or the 60-minute window has passed.
\nIf you have any further questions or need additional information, don't hesitate to reach out to our support team!
","created_at":"2024-10-29T10:11:28Z","updated_at":"2026-10-15T12:23:44Z","published_at":"2024-10-29T12:32:31Z","words":311,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-does-adoric-post-purchase-upsell-affect-my-fulfillment-1x2swzh/"},{"id":"6dbae174-48c7-405e-bb7f-8be298c7f8a9","slug":"how-to-perform-test-order-on-a-shopify-store-nu4i1e","locale":"en","title":"How to perform test order on a Shopify store?","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"c1faf026-4d88-40d8-86ca-a2e978033587","order":5,"status":"published","visibility":"public","featured":false,"visits":1270,"body":"Use this if you want to test:
\n123(Stripe, Shopify Payments, PayPal, etc.)\nUse this if you want to test provider-specific behavior
\n4242 4242 4242 4242)\n⚠️ While test mode is ON:If your 1-click post-purchase offer isn't showing up, several common reasons could explain why. Below are the most frequent causes and solutions to help you troubleshoot the issue:
\nMulti-Currency Settings\nIf your store has multi-currency enabled and the order was made in a currency other than your primary \"store currency\", post-purchase offers may not display.
\nPayPal Automatic Payments Not Enabled\nIf the order was placed using PayPal, check if your store is approved for PayPal Automatic Payments. Without this approval, post-purchase offers won’t be displayed. Learn how to check your status in our PayPal Automatic Payments guide.
\nAdoric Not Enabled as Post-Purchase Page App\nEnsure that Adoric Post Purchase is enabled as the post-purchase page app in your Shopify Checkout settings. Without this, offers won’t appear.
\nPayment Using Gift Card, Cash on Delivery (COD), or $0 Orders\nOrders paid entirely with a gift card, via cash on delivery, or orders totaling $0 (free) will not trigger post-purchase offers.
\nSubscription Products\nIf the original order contains a subscription product and the upsell product is also a subscription, the post-purchase offer may not be displayed.
\nOut-of-Stock Products\nIf the upsell product has inventory tracking enabled and the stock is zero or less, the post-purchase offer won’t appear.
\nLocal Delivery Orders\nOrders that are for local delivery may not display post-purchase upsell offers.
\nShopify Platform Load\nOccasionally, the Shopify platform may experience high traffic or heavy load, which can affect the display of post-purchase offers.
\n“Show Order Products” Disabled\nIf “Show order products” is disabled and the campaign shows one product per step, the offer won’t appear when there are no products left to display. For example, if a customer buys both products in a two-product store, there’s nothing left to feature and the campaign won’t show.
\nIf you have any further questions or need additional information, don't hesitate to reach out to our support team!
","created_at":"2024-10-29T10:01:52Z","updated_at":"2026-10-15T12:23:45Z","published_at":"2024-10-29T10:09:38Z","words":370,"read_min":2,"crisp_url":"https://help.adoric.com/en/article/why-is-my-post-purchase-offer-not-showing-sm6xk1/"},{"id":"01275492-5a33-41a7-95c8-771d855c2633","slug":"how-to-enable-app-in-settings-18ssmcp","locale":"en","title":"How to enable app in Settings","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"ce6fd5fa-7c7a-4b40-9545-446411849f56","order":1,"status":"published","visibility":"public","featured":false,"visits":1440,"body":"**
\nWhen you install the Adoric Post-Purchase Upsell app, additional settings become available in your Shopify Admin. For the post-purchase page to display in checkout, complete the configuration in the app settings.
\nThat’s it! Your Adoric Post-Purchase Upsell page will now be enabled and ready to engage customers after checkout.
\nIf you encounter any issues enabling Adoric Post-Purchase Upsell, consider the following troubleshooting tips:
\nCheck App Permissions: Ensure the app has the necessary permissions to access your Shopify store’s post-purchase settings.
\nClear Cache and Cookies: Cache and cookies can sometimes interfere with new app settings. Clear your browser’s cache and try again.
\nUpdate Shopify: Ensure your Shopify store runs the latest version to avoid compatibility issues.
\nEnabling the Adoric Post-Purchase Upsell App in Shopify is a straightforward way to increase sales by engaging customers with relevant upsell offers after checkout. Follow these steps to activate the app, and start configuring your post-purchase offers to boost your store’s revenue.
\nIf you need further assistance, feel free to reach out to our support team!
\n**
","created_at":"2024-10-18T07:52:45Z","updated_at":"2026-10-15T12:23:45Z","published_at":"2024-10-18T07:53:04Z","words":202,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-enable-app-in-settings-18ssmcp/"},{"id":"2a60660a-0662-4983-ab83-27e02be152ae","slug":"payment-methods-how-payment-method-affect-your-post-purchase-upsells-1fhctey","locale":"en","title":"Payment Methods. How Payment Method Affect Your post-purchase upsells","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"ce6fd5fa-7c7a-4b40-9545-446411849f56","order":2,"status":"published","visibility":"public","featured":false,"visits":1700,"body":"In some cases, post-purchase offers created using the Adoric Post Purchase app may not be displayed. This is due to certain limitations in Shopify's Post-purchase Extensions API. Please refer to Shopify's official documentation for more details on these limitations.
\nHere, we will walk you through which payment methods are supported and which might prevent your post-purchase campaigns from being displayed.
\nTo ensure that your post-purchase offers appear correctly, it is important to use payment methods that are fully compatible with Shopify and the Adoric Post Purchase app. Below is a list of supported payment methods:
\nAny credit card processor that is fully embedded within Shopify's checkout (i.e., it does not require redirecting customers to an external page) is supported.
\nChoosing the correct payment method is essential for ensuring that your Adoric Post Purchase offers are displayed to your customers. We recommend using Shopify Payments or other fully supported methods to avoid issues related to unsupported payment methods and the limitations of Shopify's Post-purchase Extensions API. If you're unsure which payment methods to use, refer to the lists above for guidance.
\nIf you are using** PayPal Express** in your Shopify store, Shopify automatically requests approval for **Reference Transactions **from PayPal on your behalf. This approval is necessary when you're using an app like Adoric Post Purchase, which automatically charges customers after their initial purchase.\nWithout approval for Reference Transactions from PayPal, post-purchase offers will not be shown to your customers.
\nFollow these steps to check and activate automatic payments for PayPal in your Shopify store:
\nAdoric Upsell allows you to create post-purchase and thank-you page upsell offers that help increase your store’s average order value. You can choose when the upsell appears, which products trigger it, what offer customers see, and how the offer looks.
\nWhen creating an upsell campaign, you can choose where the upsell offer will appear.
\nA post-purchase upsell appears after the customer completes their order, before they reach the thank-you page.\nThis is a great option for offering an additional product after checkout without interrupting the customer’s original purchase flow.
\nA thank-you page upsell appears on the order confirmation page after the purchase is completed.\nThis is useful for showing customers another relevant offer immediately after they finish buying.
\nThe upsell trigger controls when the upsell campaign will appear and which customer orders should activate it.\nAdoric Upsell supports two trigger types:
\nThe manual trigger lets you choose which products or product groups should activate the upsell.\nYou can trigger the upsell based on:
\nAll Products\nThe upsell will appear for any order that includes any product from your store.\nSpecific Products\nThe upsell will appear only when the customer purchases one or more selected products.
\nProducts from Collection\nThe upsell will appear when the customer purchases a product from a selected collection.
\nProducts from Tags\nThe upsell will appear when the customer purchases a product with a selected product tag.
\nExclude Products\nYou can exclude specific products from triggering the upsell.\nFor example, if you want the campaign to trigger for most products but not for certain items, you can add those products to the exclude list.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-130201_84vin.png\")
\nThe advanced trigger allows you to create more specific conditions for when the upsell should appear.\nYou can use one condition or combine multiple conditions in the same campaign.\nAdvanced triggers are useful when you want to show an upsell only for certain order values, product quantities, countries, product types, or other specific purchase conditions.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-135316_9b1uuh.png\")
\nYou can trigger the upsell based on product-related conditions, including:
\nSpecific Products\nShow the upsell when the order includes selected products.
\nProducts from Collection\nShow the upsell when the order includes products from selected collections.
\nProduct Tag\nShow the upsell when the order includes products with specific tags.
\nProduct Title\nShow the upsell based on the product title.\nThis can be useful if you want to target products that include certain words in their name.
\nProduct Price\nShow the upsell based on the price of products in the order.
\nProduct Quantity\nShow the upsell based on the quantity of products purchased.
\nShow the upsell based on the product selling type.
\nYou can also trigger the upsell based on order details.\nAvailable order-based conditions include:
\nSubtotal\nShow the upsell based on the order subtotal.
\nTotal\nShow the upsell based on the total order value.
\nQuantity\nShow the upsell based on the total quantity of products in the order.
\nNumber of Line Items\nShow the upsell based on the number of different line items in the order.\nFor example, you can show an upsell only when the order contains more than one product line.
\nYou can trigger the upsell based on the customer’s shipping details.\nShow the upsell only for customers shipping to selected countries.\nThis is useful if your upsell product is only available in certain regions or if shipping costs vary by country.
\nThe offer section controls which products will be shown in the upsell and what discount the customer will receive.\nYou can apply the same discount to all products in the upsell or set a specific discount for each product.
\nAvailable discount options include:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-135418_1nssq7n.png\")
\nPercentage Discount\nOffer a percentage discount, such as 10% off or 20% off.
\nFixed Value Discount\nOffer a fixed discount amount, such as $5 off or $10 off.
\nSet Price Discount\nSet a specific final price for the upsell product.
\nNo Discount\nShow the upsell product without applying a discount.
\nAdoric Upsell also allows you to create additional offers based on the customer’s decision.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-135534_h77zbu.png\")
\n\"Upsell 2\" allows you to show another upsell offer if the customer accepts the first offer.\nFor example, if the customer accepts the first upsell, you can offer them another related product as a second upsell.
\nA downsell allows you to show another offer if the customer does not accept the original upsell.\nFor example, if the customer rejects the first offer, you can show a lower-priced product or a better discount as an alternative.
\nYou can also configure extra offer settings to control how the upsell behaves.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-135610_x5almu.png\")
\nShow Products from Order\nThis option allows you to exclude products that are already part of the customer’s order.\nThis helps prevent customers from seeing an upsell for a product they already purchased.
\nCustom Discount Title\nYou can add a custom discount title for the upsell discount.\nThis title may appear in the order or discount details, depending on the campaign setup and Shopify behavior.
\nThe design section allows you to customize how your upsell offer looks.\nAdoric Upsell provides a selection of ready-made design templates. After choosing a design, you can customize different parts of the offer to match your store’s branding.\nYou can customize:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-135638_1jn6hzy.png\")
\nColors\nChange the colors of the upsell campaign to match your store design.
\nQuantity Breaks Bar\nThe quantity breaks bar is optional.\nYou can enable it if you want to allow customers to buy more than one unit of the upsell product.
\nProduct Description\nCustomize the product description shown in the upsell offer.\nUse this section to explain the value of the product and why the customer should add it to their order.
\nSale Badge\nCustomize the sale badge that appears on the upsell offer.\nThis can help highlight the discount or make the offer feel more attractive.
\nPrice Breakdown Section\nCustomize the price breakdown section to show customers the original price, discount, and final price clearly.
\nButton\nCustomize the button text and style.\nFor example, you can use text such as:
\nYou can also add and customize extra sections inside the upsell design.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-140630_xxvni6.png\")
\nMessage and Timer\nAdd a message and countdown timer to create urgency.\nFor example, you can let customers know the offer is available for a limited time.
\nProducts\nThe products section displays the upsell product or products.\nThis section cannot be removed.
\nText Section\nYou can add extra text sections to explain the offer, highlight benefits, or provide more details.
\nImage with Text Section\nYou can add an image with text section to make the upsell more visual.\nThis is useful for showing lifestyle images, product benefits, or short promotional content.
\nFAQ Section\nYou can add an FAQ section to answer common customer questions directly inside the upsell offer.\nFor example, you can answer questions about shipping, product usage, returns, or compatibility.
\nYou can rearrange the order of the design sections by dragging and dropping them.\nThis allows you to control the layout of the upsell page and decide which sections appear first.\nFor example, you may choose to show the product section first, followed by the message and timer, then the FAQ section.=
","created_at":"2026-06-19T08:17:37Z","updated_at":"2026-10-15T12:23:46Z","published_at":"2026-07-02T07:20:34Z","words":1244,"read_min":6,"crisp_url":"https://help.adoric.com/en/article/post-purchase-upsell-guide-mq93g0/"},{"id":"58c5f606-40a4-4cf6-bb43-52a86c94e16b","slug":"upsell-for-thank-you-page-1v7yb0d","locale":"en","title":"Upsell for Thank you page","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"ce6fd5fa-7c7a-4b40-9545-446411849f56","order":5,"status":"published","visibility":"public","featured":false,"visits":280,"body":"Adoric Upsell allows you to create post-purchase and thank-you page upsell offers that help increase your store’s average order value. You can choose when the upsell appears, which products trigger it, what offer customers see, and how the offer looks.
\nA thank-you page upsell appears on the order confirmation page after the purchase is completed.\nThis is useful for showing customers another relevant offer immediately after they finish buying.
\nThe upsell trigger controls when the upsell campaign will appear and which customer orders should activate it.\nAdoric Upsell supports two trigger types:
\nThe manual trigger lets you choose which products or product groups should activate the upsell.\nYou can trigger the upsell based on:
\nAll Products\nThe upsell will appear for any order that includes any product from your store.\nSpecific Products\nThe upsell will appear only when the customer purchases one or more selected products.
\nProducts from Collection\nThe upsell will appear when the customer purchases a product from a selected collection.
\nProducts from Tags\nThe upsell will appear when the customer purchases a product with a selected product tag.
\nExclude Products\nYou can exclude specific products from triggering the upsell.\nFor example, if you want the campaign to trigger for most products but not for certain items, you can add those products to the exclude list.
\n\nThe advanced trigger allows you to create more specific conditions for when the upsell should appear.\nYou can use one condition or combine multiple conditions in the same campaign.\nAdvanced triggers are useful when you want to show an upsell only for certain order values, product quantities, countries, product types, or other specific purchase conditions.
\n\nYou can trigger the upsell based on product-related conditions, including:
\nSpecific Products\nShow the upsell when the order includes selected products.
\nProducts from Collection\nShow the upsell when the order includes products from selected collections.
\nProduct Tag\nShow the upsell when the order includes products with specific tags.
\nProduct Title\nShow the upsell based on the product title.\nThis can be useful if you want to target products that include certain words in their name.
\nProduct Price\nShow the upsell based on the price of products in the order.
\nProduct Quantity\nShow the upsell based on the quantity of products purchased.
\nShow the upsell based on the product selling type.
\nYou can also trigger the upsell based on order details.\nAvailable order-based conditions include:
\nSubtotal\nShow the upsell based on the order subtotal.
\nTotal\nShow the upsell based on the total order value.
\nQuantity\nShow the upsell based on the total quantity of products in the order.
\nNumber of Line Items\nShow the upsell based on the number of different line items in the order.\nFor example, you can show an upsell only when the order contains more than one product line.
\nYou can trigger the upsell based on the customer’s shipping details.\nShow the upsell only for customers shipping to selected countries.\nThis is useful if your upsell product is only available in certain regions or if shipping costs vary by country.
\nThe offer section controls which products will be shown in the upsell and what discount the customer will receive.\nYou can apply the same discount to all products in the upsell or set a specific discount for each product.
\nAvailable discount options include:
\n\nPercentage Discount\nOffer a percentage discount, such as 10% off or 20% off.
\nFixed Value Discount\nOffer a fixed discount amount, such as $5 off or $10 off.
\nSet Price Discount\nSet a specific final price for the upsell product.
\nNo Discount\nShow the upsell product without applying a discount.
\n\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-03-at-192933_165vzih.png\")
\nYou can also configure extra offer settings to control how the upsell behaves.
\n\nShow Products from Order\nThis option allows you to exclude products that are already part of the customer’s order.\nThis helps prevent customers from seeing an upsell for a product they already purchased.
\nCustom Discount Title\nYou can add a custom discount title for the upsell discount.\nThis title may appear in the order or discount details, depending on the campaign setup and Shopify behavior.
\nThe design section allows you to customize how your upsell offer looks.\nAdoric Upsell provides a selection of ready-made design templates. After choosing a design, you can customize different parts of the offer to match your store’s branding.\nYou can customize:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-03-at-193053_1wra4hj.png\")
\nColors\nChange the colors of the upsell campaign to match your store design.
\nQuantity Breaks Bar\nThe quantity breaks bar is optional.\nYou can enable it if you want to allow customers to buy more than one unit of the upsell product.
\nProduct Description\nCustomize the product description shown in the upsell offer.\nUse this section to explain the value of the product and why the customer should add it to their order.
\nSale Badge\nCustomize the sale badge that appears on the upsell offer.\nThis can help highlight the discount or make the offer feel more attractive.
\nPrice Breakdown Section\nCustomize the price breakdown section to show customers the original price, discount, and final price clearly.
\nButton\nCustomize the button text and style.\nFor example, you can use text such as:
\nYou can also add and customize extra sections inside the upsell design.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-03-at-193132_1rztd4g.png\")
\nMessage and Timer\nAdd a message and countdown timer to create urgency.\nFor example, you can let customers know the offer is available for a limited time.
\nText Section\nYou can add extra text sections to explain the offer, highlight benefits, or provide more details.
\nImage\nYou can add an image to make the upsell more visual.\nThis is useful for showing lifestyle images, product benefits, or short promotional content.
\nFAQ Section\nYou can add an FAQ section to answer common customer questions directly inside the upsell offer.\nFor example, you can answer questions about shipping, product usage, returns, or compatibility.
","created_at":"2026-07-03T12:28:23Z","updated_at":"2026-10-15T12:23:47Z","published_at":"2026-07-03T12:32:46Z","words":1010,"read_min":5,"crisp_url":"https://help.adoric.com/en/article/upsell-for-thank-you-page-1v7yb0d/"},{"id":"dfe85cd1-60f8-4ce4-8436-cc7a2e0653a7","slug":"upsell-on-checkout-page-bld0h8","locale":"en","title":"Upsell on Checkout Page","description":"","category":"81167540-40e2-492b-a3a9-81f26ab39360","section":"ce6fd5fa-7c7a-4b40-9545-446411849f56","order":6,"status":"published","visibility":"public","featured":false,"visits":310,"body":"A Checkout Page campaign lets you display upsell offers directly inside the Shopify checkout page. This campaign type is designed to help increase average order value by offering customers relevant products before they complete their purchase.
\n\n\nNote: Checkout Page campaigns are available only for Shopify Plus stores, because Shopify allows checkout customization only on Shopify Plus.
\n
A Checkout Page campaign allows you to show product recommendations inside the checkout flow.\nFor example, if a customer is about to complete their order, you can offer them an additional product, accessory, or complementary item directly on the checkout page.\nCustomers can add the offered product to their order without leaving checkout.
\nUse a Checkout Page campaign when you want to:
\nFrom your Shopify admin, open the Adoric Upsell app.\nGo to the campaign creation screen and choose Checkout Page as your campaign type.
\nClick Create campaign under the Checkout Page campaign option.\nThis will open the checkout campaign builder, where you can configure your offer products, design, and checkout placement.
\nChoose the products you want to display as upsell offers during checkout.\nThese are the products customers will be able to add directly from the checkout page.
\nThese are some discount type you can use:\nPercentage Discount\nOffer a percentage discount, such as 10% off or 20% off.
\nFixed Value Discount\nOffer a fixed discount amount, such as $5 off or $10 off.
\nSet Price Discount\nSet a specific final price for the upsell product.
\nNo Discount\nShow the upsell product without applying a discount.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-142630_t6l3fh.png\")
\nFor example, if a customer is buying a main product, you can offer a matching accessory or an additional discounted item.
\nAfter selecting your offer products, customize how the campaign appears inside checkout.\nThe available design options may include:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-142709_1vs4d9r.png\")
You can use text and badges to make the offer more convincing.
\nThese elements help reassure customers while they are still in the checkout process.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-142746_1bndljv.png\")
\nMessage and Timer\nAdd a message and countdown timer to create urgency.\nFor example, you can let customers know the offer is available for a limited time.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-143128_1a2o100.png\")
\nRewards Progress\nThe products section displays the rewards process
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-143150_11rau9f.png\")
\nText Section\nYou can add extra text sections to explain the offer, highlight benefits, or provide more details.
\nImage\nYou can add an image to make the upsell more visual.\nThis is useful for showing lifestyle images, product benefits, or short promotional content.
\nFAQ Section\nYou can add an FAQ section to answer common customer questions directly inside the upsell offer.\nFor example, you can answer questions about shipping, product usage, returns, or compatibility.
\nTrust badges\nYou can add trust badges such as:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-143058_5442q5.png\")
\nAfter setting up the campaign inside Adoric, you need to add the campaign block inside Shopify’s checkout editor.\nTo do this:
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-142415_1ptnfm2.png\")
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-07-02-at-142439_1e0p4sz.png\")
When the campaign is active, customers may see an upsell offer inside checkout with:
\nFor the best results, use Checkout Page campaigns to promote products that are simple, relevant, and easy to add.\nRecommended offer types include:
\nMake sure the Adoric campaign block was added in Shopify’s checkout editor. The campaign cannot appear on the checkout page until the block is added.
\nThis means a required block has not been added or positioned correctly inside Shopify’s checkout editor. Open the checkout editor and add the missing Adoric block.
\nCheck that the product is active, available in your Shopify store, and selected inside the campaign setup.
\nCheckout Page campaigns require Shopify Plus. If your store is not on Shopify Plus, this campaign type may not be available.
","created_at":"2026-07-02T05:06:59Z","updated_at":"2026-10-15T12:23:47Z","published_at":"2026-07-02T07:20:45Z","words":1037,"read_min":5,"crisp_url":"https://help.adoric.com/en/article/upsell-on-checkout-page-bld0h8/"},{"id":"02751ff9-ed53-450e-9e53-d178f4ef9db3","slug":"quantity-breaks-fixed-bundle-r64y6","locale":"en","title":"Quantity breaks: Fixed bundle","description":"","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"2035eae7-137f-4dee-a335-79e132672644","order":0,"status":"published","visibility":"public","featured":false,"visits":250,"body":"This new feature allows merchants to create Quantity Break campaigns where customers can combine different products to reach the required quantity and unlock a discount.\nInstead of buying multiple units of the same product, shoppers can mix any items you include in the campaign.
\nWith Mix of Products enabled:
\nGo to Adoric > Campaigns > New Campaign > Quantity Breaks > Fix Products Quantity Breaks.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2025-12-04-at-205630_hc85a.png\")
\nChoose the products that should participate in the offer.\nAll selected items will count toward the total quantity, even if they are different SKUs.
\nThis allows all added products to contribute toward reaching the discount tiers.\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-03-22-at-210445_j3nqwi.png\")
**In this section, you can also choose between **
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-03-22-at-211136_1u51m9f.png\")
\nSet products in Shopify Search & Discovery (minimum 1 product is required)
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-03-20-at-191718_l7pa7k.png\")
\nFor this feature, you can choose the recommendation category based on certain category\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-03-22-at-205824_19bata2.png\")
and keeps the automated reccomendation in the range of product that you offer - In the product section - \"From Product\" , there's different option for you to choose fromá![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-03-22-at-211028_1pumbdl.png\")
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/-/7/d/6/7/7d6794400faa1000/cleanshot-2026-03-22-at-210631_bxcdzg.png\")
\nYou can set up more then 1 products in this offer and offer it as a deals inside the Quantity Breaks
Example:
\nQuantity breaks give shoppers a better price when they buy more. For example: \"Buy 2, get 10% off. Buy 3, get 20% off.\"
\nLet's set up your tiers.
\nBy default, quantity breaks show above the buy buttons.
\nOpen a product page. You see your deals with discounted prices, and the right discount at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-20T08:15:52Z","updated_at":"2026-10-15T12:22:54Z","published_at":"2025-05-20T08:20:56Z","words":197,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-quantity-breaks-strategy-campaign-ev596i/"},{"id":"4f170f6f-b1c3-4851-8254-cb8a55f62428","slug":"quantity-breaks-different-products-quantity-breaks-1v8xhqz","locale":"en","title":"Quantity breaks for different products","description":"Let shoppers mix different products and still unlock your quantity discount.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"2035eae7-137f-4dee-a335-79e132672644","order":2,"status":"published","visibility":"public","featured":false,"visits":870,"body":"With Quantity breaks for different product, the discount counts units across several products, not just one. For example: 3 different scents of the same candle.
\nLet's set it up.
\nOpen the main product in your store. Choose different products in the campaign and check that the discount applies at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-12-04T08:45:37Z","updated_at":"2026-10-15T12:22:55Z","published_at":"2025-12-04T08:52:44Z","words":142,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/quantity-breaks-different-products-quantity-breaks-1v8xhqz/"},{"id":"59803f6e-f043-423a-8fe1-46e0fbdafa6e","slug":"quantity-breaks-progress-reward-8270to","locale":"en","title":"Add a rewards progress bar","description":"Show shoppers the rewards they unlock as they buy more, like a free product or free shipping.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"2035eae7-137f-4dee-a335-79e132672644","order":3,"status":"published","visibility":"public","featured":false,"visits":520,"body":"A rewards progress bar shows shoppers what they unlock when they buy more. It's a simple way to make bigger orders feel rewarding.
\nLet's add rewards to your quantity breaks.
\nWhen you're done, click Done.
\nOpen the product in your store. Change the quantity and check that each reward unlocks.
\nStill need help? Get help from the Adoric team
","created_at":"2026-03-20T11:50:12Z","updated_at":"2026-10-15T12:22:55Z","published_at":"2026-03-22T14:19:54Z","words":171,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/quantity-breaks-progress-reward-8270to/"},{"id":"e8847f6d-b5da-47c3-93a6-124c70ce3ec5","slug":"using-adoric-with-shopify-subscription-apps-nybcbz","locale":"en","title":"Sell bundles with subscriptions","description":"Offer quantity breaks on subscription products, like Buy 2 every month and save 10%.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"2035eae7-137f-4dee-a335-79e132672644","order":4,"status":"published","visibility":"public","featured":false,"visits":1180,"body":"With subscriptions, shoppers can buy your quantity breaks on a schedule, like every week or every month. For example: \"Buy 2 bags of dog food every 3 months and get 10% off.\"
\nLet's turn it on.
\nSubscriptions work with Quantity breaks only.
\nOpen the product in your store. Choose a subscription option in the campaign and check the price at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-06-16T10:17:13Z","updated_at":"2026-10-15T12:22:56Z","published_at":"2025-06-16T10:17:38Z","words":128,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/using-adoric-with-shopify-subscription-apps-nybcbz/"},{"id":"da8b4dc2-5d48-427f-bf2a-72614ca31700","slug":"bundle-examples-cxnp3j","locale":"en","title":"Choose the right bundle type","description":"Compare the 6 Adoric bundle types and pick the one that fits your products and your goal.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":1,"status":"published","visibility":"public","featured":false,"visits":1060,"body":"Each bundle type fits a different goal. Pick the one that matches how your shoppers buy.
\nLet's find the right type for you.
\nQuantity breaks give a bigger discount for more units. For example: \"Buy 2, get 10% off.\" Best for consumables, accessories, and products people buy in multiples.
\nBuy X get Y (BOGO) gives a discount on product Y, or Y for free, when shoppers buy product X. Best for launches, flash sales, and moving stock.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-27T11:54:20Z","updated_at":"2026-10-15T12:22:51Z","published_at":"2025-05-27T12:24:45Z","words":206,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/bundle-examples-cxnp3j/"},{"id":"7b8d260b-9c83-4b45-be7f-9fac41879114","slug":"create-product-bundle-strategy-campaign-1auudn1","locale":"en","title":"Create a products bundle","description":"Sell a set of products together with a discount, a free gift, free shipping, or an upsell.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":2,"status":"published","visibility":"public","featured":false,"visits":1270,"body":"A products bundle sells a set of products together. For example: \"Buy X + Y, get 10% off.\"
\nLet's set it up.
\nBy default, a products bundle shows below the buy buttons.
\nOpen a product that shows the campaign. Add the bundle to your cart and check the discount at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-21T08:42:14Z","updated_at":"2026-10-15T12:22:53Z","published_at":"2025-05-21T08:44:25Z","words":182,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-product-bundle-strategy-campaign-1auudn1/"},{"id":"2e4305ea-6c3d-4d3d-ba68-19e0fd9f3229","slug":"create-mix-and-match-strategy-campaign-fbs19w","locale":"en","title":"Create a Mix & Match bundle","description":"Let shoppers build their own bundle from products you choose and get a discount, free shipping, a gift, or an upsell.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":3,"status":"published","visibility":"public","featured":false,"visits":930,"body":"With Mix & Match, shoppers pick their own products from a list you choose. For example: \"Buy any 2, get 10% off.\"
\nLet's set it up.
\nOpen a product that shows the campaign. Add the bundle to your cart and check the discount at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-08-22T08:51:36Z","updated_at":"2026-10-15T12:22:52Z","published_at":"2025-08-22T09:06:22Z","words":205,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-mix-and-match-strategy-campaign-fbs19w/"},{"id":"9251e5d2-5470-4ea7-aa6f-60bb366e3092","slug":"can-i-create-a-bundle-as-a-separate-page-10x5n7n","locale":"en","title":"Sell a Mix & Match bundle as its own product","description":"Turn on Create as product to publish your Mix & Match bundle as a separate product page.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":4,"status":"published","visibility":"public","featured":false,"visits":750,"body":"You can sell a Mix & Match bundle on its own product page, not just on another product's page.
\nLet's turn your bundle into a product.
\nA product page is created after you publish.
\nCreate as product is a Mix & Match option. Other types show on the product pages you choose in the Trigger tab.
\nIn your Shopify admin, go to Products and find the new bundle product. Open it in your store.
\nStill need help? Get help from the Adoric team
","created_at":"2025-09-03T09:32:57Z","updated_at":"2026-10-15T12:22:51Z","published_at":"2025-09-03T09:33:50Z","words":130,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/can-i-create-a-bundle-as-a-separate-page-10x5n7n/"},{"id":"20fa6262-3c74-43ac-9dba-d177ca642d54","slug":"create-frequently-bought-together-strategy-campaign-9l16b9","locale":"en","title":"Create frequently bought together","description":"Show related products next to the main product, with a discount, free shipping, or no discount.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":5,"status":"published","visibility":"public","featured":false,"visits":910,"body":"Frequently bought together shows related products with the one your shopper is viewing. For example: a phone, a case, and a charger.
\nLet's set it up.
\nBy default, frequently bought together shows below the buy buttons.
\nOpen a product that shows the campaign. Add the bundle to your cart and check the discount at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-22T07:34:38Z","updated_at":"2026-10-15T12:22:52Z","published_at":"2025-05-22T07:38:09Z","words":164,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-frequently-bought-together-strategy-campaign-9l16b9/"},{"id":"ebec9f0e-62c2-412e-8aac-09ac18e2b792","slug":"create-product-add-ons-strategy-campaign-tmr5zm","locale":"en","title":"Create product add-ons","description":"Offer related extras shoppers can add to the main product: on sale, with free shipping, as a gift, or at full price.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":6,"status":"published","visibility":"public","featured":false,"visits":930,"body":"Product add-ons let shoppers add related extras to the product they're viewing. For example: \"Buy X, get the add-on at 10% off.\"
\nLet's set it up.
\nBy default, product add-ons show above the buy buttons.
\nOpen a product that shows the campaign. Add the bundle to your cart and check the discount at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-23T08:07:39Z","updated_at":"2026-10-15T12:22:53Z","published_at":"2025-05-23T08:12:51Z","words":161,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-product-add-ons-strategy-campaign-tmr5zm/"},{"id":"240a9a1f-8bae-45e8-b978-86112a0a4dcc","slug":"create-buy-x-get-y-bogo-strategy-campaign-a7gqwo","locale":"en","title":"Create Buy X get Y (BOGO)","description":"Give a discount on product Y, or Y for free, when shoppers buy product X.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"4f29c5ff-6acb-4249-a94f-8985b81af07f","order":7,"status":"published","visibility":"public","featured":false,"visits":1020,"body":"Buy X get Y rewards shoppers with product Y when they buy product X. For example: \"Buy X, get 10% off Y.\"
\nLet's set it up.
\nOpen a product that shows the campaign. Add the bundle to your cart and check the discount at checkout.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-23T10:49:58Z","updated_at":"2026-10-15T12:22:52Z","published_at":"2025-05-23T10:54:25Z","words":168,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-buy-x-get-y-bogo-strategy-campaign-a7gqwo/"},{"id":"bb471f50-8453-4216-9bca-3b6ee0f6c431","slug":"how-to-add-css-customize-code-to-adoric-bundle-119y5i8","locale":"en","title":"Add custom CSS and JavaScript","description":"Add custom code to one campaign or to all your campaigns.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"545383e8-ae0b-4a9b-bb20-18d5338f34d6","order":1,"status":"published","visibility":"public","featured":false,"visits":770,"body":"Custom code lets you fine-tune how your campaigns look and work, for example the style of a button.
\nOpen your store and check the change on desktop and mobile.
\nYou can include preorder and back-in-stock products in your campaigns.
\nLet's turn it on.
\nThis works with the app Preorder, Back In Stock ‑ STOQ, which lets you sell preorders and backorders with partial payments.
\nOpen a preorder product in your store and check the label in your campaign.
\nYour bundle discounts can also apply in your physical store, through Shopify POS. It works with POS Lite and POS Pro.
\nLet's connect it.
\nIn the Shopify POS app, turn on Automatic discount, so bundle discounts apply at checkout.
\nThis lets you run a campaign online, in store, or both.
\nIn Shopify POS, add the items of a bundle to the cart and check the discount.
\nShopify Flow lets you automate tasks when shoppers interact with your bundles. For example: tag a customer who buys a bundle.
\nLet's build a workflow.
\nIn Settings > Integrations, click Get support on the Shopify Flow card.
\nYou can try every Adoric Bundles feature before you pay. After that, you only pay based on the sales Adoric Bundles helps you make.
\nLet's look at how it works.
\nLive Shopify stores get a 7-day free trial with full access to all features. You don't need to pick a plan up front.
\nDevelopment, partner, and testing stores can use Adoric Bundles on a free plan.
\nAfter your trial, your price depends on the sales Adoric Bundles generates for your store in each billing cycle. When the app helps you sell more, you move up a tier. It all happens automatically.
\n| Sales generated by Adoric | \nPrice (USD / 30 days) | \n
|---|---|
| $0 – $1,000 | \n$14.99 | \n
| $1,001 – $3,000 | \n$29.99 | \n
| $3,001 – $5,000 | \n$44.99 | \n
| $5,001 – $10,000 | \n$79.99 | \n
| $10,001 – $20,000 | \n$139.99 | \n
| $20,001 – $30,000 | \n$199.99 | \n
| $30,001 – $40,000 | \n$259.99 | \n
| $40,001 – $50,000 | \n$299.99 | \n
| $50,001 – $60,000 | \n$349.99 | \n
| $60,001 – $70,000 | \n$399.99 | \n
| $70,001 – $80,000 | \n$449.99 | \n
| $80,001 – $90,000 | \n$489.99 | \n
| $90,001 – $100,000 | \n$509.99 | \n
| $100,001 – $150,000 | \n$699.99 | \n
| $150,001 – $200,000 | \n$799.99 | \n
| $200,001 – $250,000 | \n$899.99 | \n
| $250,001 – $1M | \n$999.99 | \n
We only count items that were added to an order thanks to Adoric Bundles.
\nWe count it when:
\nWe don't count it when:
\nFor details on how Shopify bills app charges, see Shopify's guide: https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges
\nClick Help > Open chat support, and our team will help.
\nStill need help? Get help from the Adoric team
","created_at":"2025-02-13T11:21:29Z","updated_at":"2026-10-15T12:34:46Z","published_at":"2025-02-13T11:26:46Z","words":389,"read_min":2,"crisp_url":"https://help.adoric.com/en/article/adoric-bundles-pricing-1egzi1a/"},{"id":"279caf55-09b7-4a69-a111-bce42b7483f0","slug":"how-to-uninstall-and-re-install-adoric-bundles-app-7pjj85","locale":"en","title":"Uninstall or reinstall Adoric Bundles","description":"Remove Adoric Bundles from your store or install it again.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"74600f63-581b-46b0-863a-addf15115f65","order":2,"status":"published","visibility":"public","featured":false,"visits":930,"body":"You can remove Adoric Bundles from your store, or install it again later.
\nYour campaigns stop showing on the store.
\nYour settings come back after you sign in.
\nOpen the app from Apps in your Shopify admin. The dashboard loads.
\nShow your campaigns in your shoppers' language.
\nLet's translate a campaign.
\nClick Languages. Each campaign has its own card with its name and type.
\nOn the campaign card, click Translate to and your language, for example Translate to Spanish. Auto-translate fills in the text for you.
\nUnder Original, you see every text in the campaign, like \"Add to cart\" or \"Most popular\". Review the translations and change any you want.
\nSwitch your store to the new language and open a product with the campaign.
\nIf your store uses a right-to-left language, like Hebrew or Arabic, your campaigns can show right to left too.
\nLet's set the direction.
\nThe direction applies to all your campaigns, new and existing.
\nOpen a product page in your store and check that the text and buttons in your campaign read in the right direction.
\nA lift test measures what Adoric really adds to your store, including revenue, AOV, and conversion rate.
\nLet's set one up.
\nVisitors are split into 2 groups:
\nYou choose the traffic split, for example 50%.
\nYou see these numbers for each group: Visitors, Orders, CR (Conversion Rate), AOV (Average Order Value), RPV (Revenue Per Visitor), and Added Revenue.
\nWhile you see \"Collecting data\", there isn't enough data yet. Keep the test running to reach a verdict.
\nIn Settings > Lift test, your test shows instead of \"No running lift test\".
\nAn A/B test lets you try two versions of the same campaign, for example two designs or two offers.
\nLet's set one up.
\nYou now see A and B buttons next to the campaign name.
\nIn Campaigns, campaigns with an A/B test show an A/B badge.
\n**Custimize your Frequently Bought Together position **
\nYou have three options for adjusting where your Adoric bundle campaigns appear on your store’s pages. This guide walks you through each option so you can choose the best method for your needs.
\nSet a Custom Position Using an HTML Selector
\nMake sure you choose the “Custom Position” option in Adoric Bundle
\nSettings => Position => Bought Together => Custom Position => Choose where you want to place your bundle(s)
\nYou can place your bundle campaign in specific positions on the page by selecting a relevant HTML element.
\nAvailable Positions:
\nBelow the buy button
\nBefore a specified HTML element
\nAfter a specified HTML element
\nAt the start of a specified HTML element
\nAt the end of a specified HTML element
\nGuide:
\nIdentify the HTML element or area on your store’s page where you want the bundle campaign to appear.
\nUse the Adoric interface to set the position by selecting the desired option from the list.
\nApply your changes and preview to ensure the bundle displays correctly.
\nAdd Through the Theme Editor (Only for Shopify 2.0 Themes)\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2025-03-02-at-130531_r0ietv.png\")
Settings => Position => Bought Together => Using theme editor (Only for 2.0 themes) => Go to Theme Editor.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d6794400faa1000/cleanshot-2025-03-02-at-130438_1w6e9ik.png\")
**
","created_at":"2025-03-02T11:03:08Z","updated_at":"2026-10-15T12:22:38Z","published_at":"2025-03-02T11:04:24Z","words":203,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/custimize-your-frequently-bought-together-position-bm0es/"},{"id":"88c4f97c-9565-4f86-ba3b-2a88b72d2e68","slug":"how-campaign-position-works-l9dj65","locale":"en","title":"How campaign position works","description":"Learn where campaigns show by default and the 3 ways to move them: app block, custom position, or shortcode.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"8c0b24ed-a463-416f-adc5-5563adfad3a4","order":1,"status":"published","visibility":"public","featured":false,"visits":20,"body":"Each campaign type has a default spot on the product page. You can keep it or move it.
\nLet's see your options.
\nYou can change the default for each type in Settings > Position.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-14T07:56:52Z","updated_at":"2026-10-15T12:23:00Z","published_at":"2026-10-14T07:57:42Z","words":189,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-campaign-position-works-l9dj65/"},{"id":"94b7f8c8-4adc-401f-a1cc-b9c66149e223","slug":"how-to-set-campaign-position-on-shopify-theme-editor-gu76m5","locale":"en","title":"Place a campaign with an app block","description":"Use an app block in your theme editor to place a campaign anywhere on a page in an Online Store 2.0 theme.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"8c0b24ed-a463-416f-adc5-5563adfad3a4","order":2,"status":"published","visibility":"public","featured":false,"visits":890,"body":"App blocks let you drag a campaign to any spot on your page in the theme editor. They work with Online Store 2.0 themes.
\nLet's place your campaign.
\nEach campaign has a bundle ID in Show on pages. Paste it into the app block to show only that campaign there.
\nOpen the page in your store and check that the campaign shows in the new spot.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-29T11:49:30Z","updated_at":"2026-10-15T12:23:01Z","published_at":"2025-05-29T11:55:46Z","words":191,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-set-campaign-position-on-shopify-theme-editor-gu76m5/"},{"id":"a6b4c7eb-b26e-4aba-b667-0cd19cdf7f9e","slug":"place-a-campaign-with-a-custom-position-7zf1ok","locale":"en","title":"Place a campaign with a custom position","description":"Use a custom position to place your campaign next to any element on the page with an HTML selector.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"8c0b24ed-a463-416f-adc5-5563adfad3a4","order":3,"status":"published","visibility":"public","featured":false,"visits":20,"body":"A custom position places your campaign next to an element of your page, using its HTML selector. It's useful for custom themes.
\nLet's set it up.
\n![\"\"](\"https://lh7-rt.googleusercontent.com/docsz/AD_4nXcamM3jKeAH86oJG93co-Tk3HkxJOj4V9qvS8qLGp3ccIzkxKxBPhvm63LgpevPN3ebXLcHCXwITKRsjVlfiyrqhLwqWih5GGjx24aXII2oRORtVhBR7jBQ40EqLCW5z0uD28Mkug?key=qLrxqrCYnuAlPYnRIxWD0jWP\")
![\"\"](\"https://lh7-rt.googleusercontent.com/docsz/AD_4nXdWsKg1OSeMOXx5TgqU80iGTVx4gSZAjEc3CEDFy-PW7D2bJvHh5CBnizod4Dk6JI0HWq9HVaK2Fhu-Q4LwERplWJRkjSEHCGZ2EOb45WSzgcOf_uA-3YL5Cx4-SvEtZ7PPijQfmw?key=qLrxqrCYnuAlPYnRIxWD0jWP\")
![\"\"](\"https://lh7-rt.googleusercontent.com/docsz/AD_4nXfAea7sLB0vlRZPTXyyihseQPFCKcYNnMc1ttIC795C1fdLsg-RWSTHUytAr6zyXEP1_Q_bWwIxFmBD77TRYVIC6PBZ_-JPH5rlJXQacPtB91ymjHXR_XHiHtGoTdeU0eKFaNIusQ?key=qLrxqrCYnuAlPYnRIxWD0jWP\")
.product-title.Check that the selector exists on the page. Right-click the element in your store and choose Inspect to copy its class or ID.
\nStill need help? Get help from the Adoric team.
","created_at":"2026-10-14T08:07:56Z","updated_at":"2026-10-15T12:23:01Z","published_at":"2026-10-14T08:09:30Z","words":130,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/place-a-campaign-with-a-custom-position-7zf1ok/"},{"id":"a3246865-cce8-463e-8db6-d4af1e46a260","slug":"place-a-campaign-with-a-shortcode-7is6p6","locale":"en","title":"Place a campaign with a shortcode","description":"Paste a campaign shortcode into a page builder or any page to show it there.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"8c0b24ed-a463-416f-adc5-5563adfad3a4","order":4,"status":"published","visibility":"public","featured":false,"visits":20,"body":"A shortcode lets you show a campaign anywhere, for example in a page builder app.
\nLet's add your campaign to a page.
\nThe code includes your campaign's own ID, so each campaign has its own shortcode.
\nOpen the page in your store and check that the campaign shows.
\nProducts can also appear on your home page and other pages, for example as a featured product. You decide if the campaign shows there too.
\nLet's set it.
\nThis setting applies to all campaigns of that type.
\nTo place a campaign on a page you choose, use an app block or a shortcode.
\nOpen your home page and check that the campaign shows or is hidden.
\nThe AI campaign assistant finds and customizes the right bundle for your store. It's in Beta.
\nLet's start with AI.
\nYou also see the Campaign assistant in the panel on the left while you work in the editor.
\nUnder Choose a bundle type below, click Continue on any type to set it up step by step.
\nClick Preview to check your campaign, then Publish.
\nStill need help? Get help from the Adoric team
","created_at":"2025-11-19T08:46:38Z","updated_at":"2026-10-15T12:22:49Z","published_at":"2025-11-19T08:50:46Z","words":123,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/adoric-ai-159cwkj/"},{"id":"76e9b0f7-c2c3-4dec-971c-3d6e547a0086","slug":"choose-which-products-show-your-campaign-10kauw0","locale":"en","title":"Choose which products show your campaign","description":"Use the Trigger tab to show your campaign on all products, specific products, a collection, or products with tags.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"b0a3d218-f294-409b-baef-cb86db32f130","order":2,"status":"published","visibility":"public","featured":false,"visits":20,"body":"The Trigger tab decides which product pages show your campaign.
\nLet's choose your products.
\nUse Products with discount to choose whether the campaign shows on products that already have a discount.
\nUse Exclude products to hide the campaign on products you pick, even when they match your other choice.
\nOpen a product that should show the campaign and one that shouldn't. Check both in your store.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-14T07:34:53Z","updated_at":"2026-10-15T12:22:50Z","published_at":"2026-10-14T07:35:02Z","words":165,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/choose-which-products-show-your-campaign-10kauw0/"},{"id":"aff4434b-1512-4623-aeec-62a21c41cf85","slug":"customize-quantity-breaks-style-settings-ih04it","locale":"en","title":"Design your campaign","description":"Use the Design tab to pick a template, set colors, and style each part of your campaign to match your brand.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"b0a3d218-f294-409b-baef-cb86db32f130","order":3,"status":"published","visibility":"public","featured":false,"visits":2170,"body":"The Design tab works the same way for every bundle type.
\nLet's match your campaign to your store.
\nClick Color and choose colors that match your brand.
\nThe elements you can style depend on the bundle type. Quantity breaks also have a Subscription element.
\nLook at the preview on the right, then click Preview to check desktop and mobile.
\nStill need help? Get help from the Adoric team
","created_at":"2025-01-20T13:42:39Z","updated_at":"2026-10-15T12:22:50Z","published_at":"2025-01-20T13:43:40Z","words":158,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/customize-quantity-breaks-style-settings-ih04it/"},{"id":"0a559b94-6434-450a-b87a-6d8e165b777b","slug":"change-campaign-settings-mso92j","locale":"en","title":"Change campaign settings","description":"Use the Settings tab to set the button action, prices, sold out text, promotions, and more.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"b0a3d218-f294-409b-baef-cb86db32f130","order":4,"status":"published","visibility":"public","featured":false,"visits":20,"body":"The Settings tab holds the extra options for each campaign.
\nLet's go through them. Open your campaign and click Settings.
\nChoose what happens when a shopper adds the bundle. The default is Show cart.
\nChange the text on the sold out badge. To change how the badge looks, use the Design tab.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-14T07:35:38Z","updated_at":"2026-10-15T12:22:49Z","published_at":"2026-10-14T07:35:48Z","words":180,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/change-campaign-settings-mso92j/"},{"id":"3a96055b-9f50-470f-ab77-2331ed75ae8f","slug":"how-to-edit-pause-or-delete-a-campaign-kw45m2","locale":"en","title":"Manage your campaigns","description":"Find campaigns by status, and publish, rename, or translate them from the campaign menu.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"b0a3d218-f294-409b-baef-cb86db32f130","order":5,"status":"published","visibility":"public","featured":false,"visits":960,"body":"You manage all your campaigns from the Campaigns page.
\nLet's find a campaign and work with it.
\nCampaigns with an A/B badge have an A/B test.
\nClick ... next to a campaign. You can also find it in the campaign editor, next to the campaign name. Choose:
\nOpen your store and check that your changes show.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-28T12:53:20Z","updated_at":"2026-10-15T12:22:50Z","published_at":"2025-05-28T12:56:50Z","words":163,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-edit-pause-or-delete-a-campaign-kw45m2/"},{"id":"c999897a-57de-4cb3-88a2-7704273e12db","slug":"how-to-analyze-campaign-performance-1e121d4","locale":"en","title":"See how your campaigns perform","description":"Use Analytics to see visitors, orders, and revenue for all campaigns or for one campaign.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"b3397829-6630-4e72-a612-a1dc10fec119","order":1,"status":"published","visibility":"public","featured":false,"visits":1950,"body":"Analytics shows how your campaigns are doing: visitors, orders, and revenue.
\nLet's look at your numbers.
\nOpen Analytics and pick a date range. The charts and totals update.
\nHere is what each number in Adoric Bundles means.
\nOpen Analytics and match each column to the definitions above.
\nAdoric Bundles is a Shopify app that adds bundle offers to your product pages. You don't need any code, and it works with all Online Store 2.0 themes.
\nLet's look at what it can do for your store.
\nYou can create 6 types of bundle campaigns:
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-14T14:35:07Z","updated_at":"2026-10-15T12:22:47Z","published_at":"2025-05-14T14:35:36Z","words":234,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/what-is-adoric-bundles-5qmb09/"},{"id":"a94bb847-df5d-4640-87e7-0369830c5dc7","slug":"how-to-install-adoric-bundles-app-o7x8iy","locale":"en","title":"Install Adoric Bundles","description":"Install Adoric Bundles from the Shopify App Store and open it in your Shopify admin.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"da8d38d6-3c08-4371-9a14-7a07c32b1330","order":2,"status":"published","visibility":"public","featured":false,"visits":2130,"body":"You can install Adoric Bundles in a few clicks from the Shopify App Store.
\nLet's get the app into your store.
\nThe app opens on the Dashboard.
\nYou see Adoric Bundles under Apps in your Shopify admin, and the app opens on the Dashboard.
\nStill need help? Get help from the Adoric team
","created_at":"2024-07-29T13:15:52Z","updated_at":"2026-10-15T12:22:46Z","published_at":"2024-07-29T13:19:07Z","words":139,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-install-adoric-bundles-app-o7x8iy/"},{"id":"484751f9-852c-42b6-be32-43138addc592","slug":"find-your-way-around-adoric-bundles-owys7d","locale":"en","title":"Find your way around Adoric Bundles","description":"A quick tour of the Adoric Bundles menu: Dashboard, Campaigns, Analytics, Languages, Settings, Help, and Suggest feature.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"da8d38d6-3c08-4371-9a14-7a07c32b1330","order":3,"status":"published","visibility":"public","featured":false,"visits":30,"body":"Adoric Bundles has a short menu on the left. You also find these pages under Adoric Bundles in your Shopify admin menu.
\nLet's look at what each page does.
\nYour home page. It shows key numbers for the Last 30 days: Added revenue, Revenue per visitor, Bundle orders, and Average order value. Click a number to open its full report. Below, Recent campaigns lists your latest campaigns.
\nAll your campaigns in one table, with Views, Add to cart, Orders, AOV, Added revenue, and Status. Click New campaign to create one. Use the Status filter to find campaigns quickly.
\nStore-wide settings in 8 tabs:
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-14T07:31:20Z","updated_at":"2026-10-15T12:22:45Z","published_at":"2026-10-14T07:33:42Z","words":256,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/find-your-way-around-adoric-bundles-owys7d/"},{"id":"8a9bcadf-a90a-4385-87c8-f77805546bcf","slug":"create-your-first-campaign-13w17su","locale":"en","title":"Create your first campaign","description":"Use the New campaign wizard to pick a bundle type and set it up in 4 tabs: Trigger, Offer, Design, and Settings.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"da8d38d6-3c08-4371-9a14-7a07c32b1330","order":4,"status":"published","visibility":"public","featured":false,"visits":20,"body":"You build every campaign in the same editor. You choose a bundle type, then work through 4 tabs from left to right.
\nLet's create your first campaign.
\nClick Continue to Offer, Continue to Design, and Continue to Settings to move through the tabs. The preview on the right updates as you go.
\nNew campaigns get a name like \"Quantity breaks #45\". Shoppers don't see this name. It helps you find the campaign in Campaigns.
\nClick Preview, then Publish. In Campaigns, your campaign shows Live. Open a product page in your store and check that the campaign shows.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-14T07:34:15Z","updated_at":"2026-10-15T12:22:45Z","published_at":"2026-10-14T07:34:24Z","words":230,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/create-your-first-campaign-13w17su/"},{"id":"830ce06b-974c-42a7-81c8-9d775877653f","slug":"preview-and-test-campaigns-1jgwtj1","locale":"en","title":"Preview and publish your campaign","description":"Check your campaign with Preview, publish it, and test the discount in your store.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"da8d38d6-3c08-4371-9a14-7a07c32b1330","order":5,"status":"published","visibility":"public","featured":false,"visits":870,"body":"Before shoppers see your campaign, check how it looks and that the discount works.
\nLet's preview, publish, and test it.
\nClick Publish. Your campaign starts showing on the products you chose in the Trigger tab.
\nIn Campaigns, your campaign shows Live, and it shows in your store.
\nStill need help? Get help from the Adoric team
","created_at":"2025-05-29T10:58:02Z","updated_at":"2026-10-15T12:22:46Z","published_at":"2025-05-29T11:44:57Z","words":145,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/preview-and-test-campaigns-1jgwtj1/"},{"id":"a073194f-f20e-4702-b3d9-90f8a0f85508","slug":"get-help-from-the-adoric-team-1hyn8zl","locale":"en","title":"Get help from the Adoric team","description":"Chat with support, book a free onboarding call, browse the help center, or suggest a feature.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"da8d38d6-3c08-4371-9a14-7a07c32b1330","order":6,"status":"published","visibility":"public","featured":false,"visits":20,"body":"Our team is here to help you set up, style, and grow your bundles. Support is available 24/7.
\nLet's find the right way to reach us.
\nOn the call, we help you match the design to your brand, place your campaigns correctly, and choose winning bundle strategies.
\nIf a campaign doesn't look right in your theme, contact us. Our team fixes the integration for you, for free.
\nStill need help? Get help from the Adoric team
","created_at":"2026-10-14T07:34:31Z","updated_at":"2026-10-15T12:22:46Z","published_at":"2026-10-14T07:34:41Z","words":152,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/get-help-from-the-adoric-team-1hyn8zl/"},{"id":"5fb69b78-8b99-4931-8494-0e187ae501d3","slug":"how-to-enable-app-embed-qzun3a","locale":"en","title":"Turn on Adoric Bundles in your theme","description":"Turn on the Adoric Bundles app embed in your theme editor so your campaigns can show in your store.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"da8d38d6-3c08-4371-9a14-7a07c32b1330","order":7,"status":"published","visibility":"public","featured":false,"visits":2361,"body":"Your campaigns show in your store only when the Adoric Bundles app embed is on in your theme. Until then, the app shows an Action required message: \"Enable Adoric Bundle app\".
\nLet's turn it on.
\nThe app embed is turned on for one theme only. When you publish a new theme, turn on the app embed again in that theme.
\nIn App embeds, Adoric Bundles is turned on.
\nStill need help? Get help from the Adoric team
","created_at":"2024-07-28T19:03:43Z","updated_at":"2026-10-15T12:22:46Z","published_at":"2024-07-29T09:53:19Z","words":166,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/how-to-enable-app-embed-qzun3a/"},{"id":"435affe1-7f87-478e-93c1-ed180248f0c7","slug":"can-i-get-rid-of-the-variant-picker-inside-the-bundle-xn2bxx","locale":"en","title":"Can I get rid of the variant picker inside the bundle?","description":"","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"ecb115f9-251c-43a6-b0dd-a0d960e5b5a5","order":0,"status":"published","visibility":"public","featured":false,"visits":400,"body":"No, you cannot completely remove the variant picker from inside the bundle in Adoric Bundles.
\nThe variant picker is required so customers can choose the correct options (like size, color, etc.) for each product in the bundle before adding it to cart. Without it, there would be no way for the system to know which variant the customer wants.\na\nHowever, you can customize the style of the variant picker to match your design. For example:
\nYou can see more details in this article
","created_at":"2025-06-03T18:38:03Z","updated_at":"2026-10-15T12:22:35Z","published_at":"2025-06-03T18:39:41Z","words":100,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/can-i-get-rid-of-the-variant-picker-inside-the-bundle-xn2bxx/"},{"id":"05234f75-3576-43ef-8d7a-227a245b4e79","slug":"using-variants-picker-in-bundles-campaigns-120dgtx","locale":"en","title":"Let shoppers choose variants","description":"Control how shoppers pick sizes, colors, and other variants inside your campaign.","category":"87c011ae-4468-4c2c-be05-12d36a6790ba","section":"ecb115f9-251c-43a6-b0dd-a0d960e5b5a5","order":1,"status":"published","visibility":"public","featured":false,"visits":1140,"body":"Shoppers can pick a variant, like size or color, for each item in your campaign.
\nLet's set how they choose.
\nTo choose dropdowns, swatches, or labels, go to Settings > Variants picker.
\nOpen the product in your store and choose different variants in the campaign.
\nYou set the variant style once, and it applies to all your campaigns.
\nLet's make your options easy to pick.
\nClick See video on the page for a short walkthrough.
\nOpen a product with variants in your store and check the picker in your campaign.
\nBy default, your bundle discounts don't combine with other discounts. You can change this for each campaign type.
\nLet's turn on combinations.
\nYour other discounts must also allow combining. In your Shopify admin, go to Discounts, open the discount, and check its Combinations.
\nAdd a bundle to your cart, enter your other discount code at checkout, and check that both apply.
\nIf a campaign doesn't show on your store, run through these checks.
\nOpen Settings > Position and make sure the campaign can show on that page type.
\nOpen the product page in your store and reload. The campaign shows.
\nIf shoppers don't get the bundle discount, check these in order.
\nClick Campaigns and check that the campaign isn't a Draft or Paused.
\nBy default, bundle discounts don't combine with other discounts. To let them work together, set up discount combinations in Settings > Discounts.
\nIf you use a cart drawer app, it may not show bundle discounts correctly. Contact us, and we'll check it for you.
\nSend us the product link, the campaign name, and a screenshot of the cart or checkout.
\nAdoric Cart is another app from Adoric. It's a free cart drawer that helps shoppers add more before checkout. You can install it from the Adoric Bundles dashboard.
\nYou'll also see Adoric Upsell there, which is free too.
\nReach out to our team, and we'll help you set them up.
\nAdoric Cart shows under Apps in your Shopify admin.
\nAdoric Bundles works with all Online Store 2.0 themes, including custom themes. If something doesn't look right, try these.
\nOpen the campaign's Design tab and change the template, colors, or font.
\nMove the campaign with an app block or a custom position. Some themes have more room in other spots.
\nIf you added custom CSS or JavaScript, remove it for a moment and check again.
\nOur team fixes theme integration for free. Click Help > Open chat support.
\nSend us the product page link, your theme name, and a short note on what looks wrong.
\nFor almost every campaign you create you need to have a call to action.
\nA call to action is most of the time a button that you add to your campaign and has a link attached. Every element on an Adoric campaign such as text, image, gif, etc, can be set as a call to action.
\nHere, you can see exactly how you can create your call to action.
\nClick on the button or other element on the screen that you want to attach a link.
\nClick on the Link icon placed on the left sidebar.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/27b240a39d974c00/1ede45fe-6a79-4214-be8f-5f8644_3uuvg6.png\")
Choose the link type or action, the options are:
\nURL - Simple link, you can also provide coded links
\nStep - Connect your current step with another from the list, Learn more about steps here.
\nCampaign - You can connect your variation to another variation on a different campaign.
\nPay attention, the second campaign can also be unpublished.
Email - Add an email address here. Once a user clicks on this call to action he will be able to send a direct message to this address.
\nPhone number - Click to call, use this function on mobile devices to have a direct call right after the click. The format of the phone number is +(Dialing code) and then the number. For example, in the USA we will use +18051234567
\nWhatsapp - Add a WhatsApp number here. Once a user clicks on this call to action he will be able to send a direct WhatsApp message phone number. Use the same phone number format from the section above.
\nFacebook Messenger - Add a Facebook user name here. Once a user clicks on this call to action he will be able to send a direct Facebook message to this user.
\nCall on Skype - Add a phone number here. Once a user clicks on this call to action he will be able to immediately call a user on Skype. Use the same phone number format from the phone number section.
\nClose action - Add the close action to let the campaign close right after the click. This can be used when you don't want to have the regular X button, for example. You can add this action to any element on the campaign.
More Link options
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/8ac5474c80164000/4689ee0a-bd8b-468e-a076-d5618b_aiyp5i.png\")
Open link in a new tab - it's useful when you want to keep your users on the same page.
\nLog as conversion - Keep this box checked if you want us to count the number of clicks on this element.
\nKeep LB opened even if a user clicks on link - It means that after a click on this element the campaign will still be open. It's a good option for in page campaigns or small bubble campaigns we want to keep open.
\nTrack data - You can add specific attributes to any element using the field “Track data”.
\nYou can add, for example, to your button an attribute called “my-button”.
\nThe HTML of your button will appear in this way
[Button](http://example.com)
Now, you can get access to this element and read it’s value using JavaScript.
\nAdd URL parameters - You can add different parameters into the URL (inside ‘link options’). First, define some objects with a list of parameters in the global scope, for example:
\n var params = {param1: “value1”,param2: “value2”};
All the data from the object will be added to the URL as parameters when the user clicks on the element.
\nIn our case, if we use “http://adoric.com”, the outcome URL will be https://adoric.com/?param1=value1¶m2=value2
\nMark Click as event - If you have more than one button or call to action on your campaign, use this option in order to identify what buttons the user clicked on. Add a name to this event and you will be able to review the results here.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/e0ffb39da045c000/e31d666b-1cb3-496a-8fee-af140e_1fqa7an.png\")
With countdown timers, you can create a sense of urgency with your visitors/customers by making your products appear to be running out of stock. By so doing, you will drive more sales for your business. Read more about it here.
\nCreate your first campaign and follow these steps:
\nClick on \"elements\" on the left sidebar.
\nChoose \"Countdown\"
\nDesign your Countdown with the right panel.
\nYou can change the background color, font, font size, transparency, and much more.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/5eff1369928fd000/6014f9ac-94a8-4b48-9af8-86f5eb_odeaqz.png\")
In order to choose the countdown options, click on your countdown and then the left panel will open.
\nHere you have two main types:
End date
\nThis option will show time running until it reaches a specific date and time. For example, August 1st at 24:00:00. Here you need to choose the specific time zone you are referring to.
Per user
\nThis option will give you the ability to show to each user his or her time running. For example, I can show a campaign with a discount to each user for only two hours.
For both actions, you can display Days, Hours, Minutes, Seconds, and decide what will be the action taken after the time ran out.
\nOnce you made your decision, don't forget to click \"Apply\" and save your campaign.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/37185d4a297e8e00/f2950b42-7dee-4a60-a439-2a7d16_832oav.png\")
💡 You can manually add text boxes with \"Hours\", \"Minutes\", \"Seconds\" and more.
","created_at":"2022-07-05T00:47:05Z","updated_at":"2026-10-15T12:22:37Z","published_at":"2026-10-13T18:24:35Z","words":231,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/countdown-functionality-9pg09a/"},{"id":"3d5c37d8-7682-48fa-b767-9c3109026d06","slug":"changing-the-campaigns-colors-1y5j3wy","locale":"en","title":"Changing the campaigns colors","description":"","category":"general","section":"general:design","order":0,"status":"published","visibility":"public","featured":false,"visits":1024,"body":"Editing the screen and canvas background
\n**Edit the screen background
\n**You can easily change the color and opacity of the screen background by clicking the 'BG' button on the left side of the screen and then choose \"Background\". On the right navigation bar, you have also the option to modify the color and opacity.
\n💡 Tip - you can double-click the web message background to open its settings.
\n
**Edit the canvas color
\n**Click the 'BG' button and then click \"Canvas\" to modify the message canvas settings. On the right navigation bar, you will have a chance to play with color, opacity, type of corners, shadow, etc.
\n💡 Tip - you can double-click the web message background to open its settings.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/d049f72a139df000/812d99c5-e475-4571-950e-10504f_rnhlrl.gif\")
You can see the 'closing options' section in the 'Rules' tab on the top bar.
\nThe options include the following
\n1. Close web message on click outside the web message
\nUse this option when you are creating big pop-ups that has colored backgrounds.
2. Close web message on ESC command keyboard click
\nThis option will work only on Desktop.
3. Close web message after a time period
\nThis option will close your campaign automatically after X seconds.
4. Close web message on scroll
\nClose the campaign when reaching X percentage of an entire page.
*You can choose several options or all of them
\n
Every element can have an entrance animation. In order to add an animation effect, click on the element in the canvas and click on the animation icon located in the right sidebar.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/1345925b15608100/c0181028-e92f-4bd7-9b27-d3ffc2_1xbldzh.png\")
You can check out a short preview for each animation effect and choose your favorite one.
\nCustomize your animation - choose the animation direction, action (time, click, hover), animation duration (slow, normal, fast, customized), and loop animation.
![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/7d220bc6c84bd000/15f9f87a-37ce-4501-a9af-775c09_1ycl96c.gif\")
Selecting Position\nHow to select the position of your campaign\nAdoric provides 3 different position types\nIn order to set the position of your campaign click on \"position\" on the left sidebar.
\n![\"Description\"](\"/kb-assets/help-media/selecting-position-screen.gif\")
![\"Description\"](\"/kb-assets/help-media/selecting-position-point.gif\")
You can also choose \"operation\" choices and you can change the CSS code. Here is an example of a code you can insert in the CSS box.
\n{\n \"width\": \"100%\",\n \"background\": \"#f9a11f\"\n} \nIf you need to make a change to the z-index attribute, use the \"custom z-index\" checkbox, and type the layer number.
\n![\"Description\"](\"/kb-assets/help-media/selecting-position-inpage.gif\")
In-page
\nAnimation - Please keep in mind that you can also select the animation settings of your campaign using the position feature (entrance and exit effects of your campaign). The default option is “automatic”, uncheck the \"automatic\" box in \"animation effect\" to unlock more options.
\nNone\nBounce in/out\nFade in/out\nSlide-in/out
","created_at":"2022-07-21T09:58:25Z","updated_at":"2026-10-15T12:22:42Z","published_at":"2022-07-21T12:50:24Z","words":317,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/selecting-position-1swhfbd/"},{"id":"f55705a7-c45f-492a-b6c8-cd137ccbad7b","slug":"placement-iog8if","locale":"en","title":"Placement","description":"","category":"general","section":"general:position","order":0,"status":"published","visibility":"public","featured":false,"visits":1190,"body":"Choose the 'Rules' tab on the top bar, in the 'Placement' section you can select where to show your campaign on site. If you choose the 'specific page' option you can select to show your campaign on:
\nYou can also show or exclude your campaign from specific pages using the URLs or queries.
\n
If you want to target lots of pages, save time by importing a list of all the relevant pages from Google Sheets or Excel.
\n
Here is a format example and a table with all rows and inputs.
\n
Click the 'Rules' tab on the top bar. In the 'Frequency' section select the advanced option.
\nOn the dropdown menu select one of the following options:
\nShow again after X days
\nRepeat up to X times per session
\nYou can also mix the two, for example, I will choose the show my campaign up to 1 time per session and show it again after 5 days.
\n
These variables do not depend on one another. The only variable that can't be different is the specific pages or URLs the campaign is shown on.
\nIf you wish to choose different pages for each device, you have to duplicate the campaign and turn off one device on each one of the campaigns.
","created_at":"2022-07-05T00:47:28Z","updated_at":"2026-10-15T12:22:35Z","published_at":"2026-10-13T18:24:35Z","words":70,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/can-i-create-a-different-position-for-mobile-and-desktop-in-the-same-campaign-1o6l0s0/"},{"id":"10ec42ea-a375-4cb0-9351-2815d19f4c9d","slug":"steps-1kp2m43","locale":"en","title":"Steps","description":"","category":"general","section":"general:start","order":0,"status":"published","visibility":"public","featured":false,"visits":1105,"body":"With Adoric, creating a multi-step campaign is fun and easy. You can use it for showing a form after clicking on a small bubble and as a reminder after closing a form, a survey, or for creating a simple wizard with more than two steps.
\nCreate a new campaign
\nClick on \"steps\" on the left side-bar.
\nDuplicate the first step.
\nRe-design the steps
\nConnect every button to a selected step.
\nClick on the button and choose \"link options\" in the right side-bar and select the relevant step
Inpage campaigns are embedded on your page.
\nThey can serve as dynamic content because of their fixed location and the ability to apply all Adoric triggers over them.
\nTo create an Inpage campaign follow these steps:
\n* Optional: 'Operation' allows you to choose if you'd like the campaign the appear before, or after the element you selected.
","created_at":"2022-07-05T00:49:21Z","updated_at":"2026-10-15T12:22:40Z","published_at":"2026-10-13T18:24:35Z","words":112,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/inpage-campaign-1pl5su8/"},{"id":"64a654de-5db7-4842-b15e-52d977ce3557","slug":"ga-events-ol23xz","locale":"en","title":"GA events","description":"","category":"general","section":"general:track","order":0,"status":"published","visibility":"public","featured":false,"visits":1038,"body":"Easily send events of:
\nOn 'Rules' tab mark the checkboxes under \"Send campaign data to Google Analytics\"
\nEach event has 3 parameters:
\n
Check that you are receiving the events on your Google Analytics account.
\nOn your GA account go to Behavior -> Events -> Top Events.
If you receive impressions but can't see the events on your GA, you have the option to add your GA tracker name.
\nGo to \"Settings\" in the top bar -> click on \"settings\" tab and add the \"tracker name\"
Please make sure that you carefully checked your GA account for Adoric events.
","created_at":"2022-07-05T00:48:10Z","updated_at":"2026-10-15T12:22:39Z","published_at":"2026-10-13T18:24:35Z","words":133,"read_min":1,"crisp_url":"https://help.adoric.com/en/article/ga-events-ol23xz/"},{"id":"6cdab5a3-685f-479d-920e-c4a3217b5fe3","slug":"how-to-implement-facebook-pixel-x8ai6a","locale":"en","title":"How to implement Facebook pixel?","description":"","category":"general","section":"general:track","order":0,"status":"published","visibility":"public","featured":false,"visits":1295,"body":"In the Adoric editor, you have the option to insert your own Facebook pixel that can track and target your audience. Click on the Elements and select embed code. Paste into the embed code your pixel and press on apply.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/bbdae9e064d2b000/94ecf644-94cf-44cc-9a0f-f43fc4_nmh53i.jpeg\")
What is a control group?
\nA control group is a group of users that will not view any variation of a campaign in all sessions.
\nThey will be qualified to view the campaign as the rest of your variations.
Example - campaign #1 has 3 variations:
\nvariation 1 - gets 20%
\nvariation 2 - gets 70%
\nControl - gets 10%
It means that 10% of the users will not view the campaign at all but they are qualified. For example, you choose to show the campaign to \"New users\", the control group users are also new users.
\n**Why using a control group?
\n**As part of your optimization process, you may also need the use of this functionality.
\nBy using a control group you can test how your campaign is working as per each goal you set.
\nCreate goals and set control groups, then go to Analytics and check how different variations works comparing to the control group.
Check this example -
\nIn Red, You can view the goal that this client was testing \"Successful check-out\".
\nIn Orange, you can see the percentage of users that were qualified to view each variation.
\nIn Yellow, goal conversion rate.
In this example, the control group won. It means that users that didn't view any variation had a better chance to get to the desired goal.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/c736997cf353d000/ab27f5a1-a7b2-4cc4-821a-d91c2b_177c316.png\")
How can I create a control group?
\nYou can create a control group in each campaign and each device. Choose any variation. Click the three dots and then choose \"Control group\".
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/87c6bbd0e0562000/03cb2afc-5f33-453b-810d-0aad74_lwwcb6.png\")
Move the blue bar and choose the percentage of audience that will get the control group.
\n![\"\"](\"https://storage.crisp.chat/users/helpdesk/website/f6924f7a703e1800/6be552a0-07be-4d12-8bc4-f785e7_xlxuvi.png\")