Articles on: Adoric Cart

Adoric Cart is not opening

The most common cause is the app embed. Check that App embed is active appears at the top of the Adoric Cart home page.


Check whether the cart never opens, or only fails on some devices or pages.


The cart never opens


  1. On the Adoric Cart home page, look for App embed is active.
  2. If it's missing, click Enable in the Enable app embed task.
  3. In the theme editor, turn on Adoric Cart, then click Save.
  4. In the Carts list, check that your cart shows Active.


If you changed your theme, turn on the Adoric Cart app embed in the new theme too.


The cart doesn't open when a product is added


  1. Open your cart in the cart editor.
  2. Go to Cart tab > Settings.
  3. Check that Open cart drawer on add to cart is selected.


The cart doesn't open on some devices


Go to Cart tab > Settings and look at Show on devices. If it's set to Desktop or Mobile, the cart doesn't show on other devices.


Your theme's cart opens instead


Some themes or other cart apps can get in the way. Ask us for a free check. On the home page, click Complete check for free in the Cart compatibility check task.


What to send support


  • Your store URL and the page where the problem happens
  • Your theme name
  • Any other cart apps you use
  • Whether the problem started after a change, for example a new theme



  • Turn on Adoric Cart in your theme
  • Create, save, and activate your cart
  • My cart changes are not showing in my store
  • Get help from the Adoric team


Still need help? Get help from the Adoric team

Updated on: 15/10/2026

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