Accelerated checkout buttons are not showing

The buttons in the live preview are placeholders. In your store, shoppers see only the payment methods turned on in your Shopify settings.
Check whether the buttons are missing everywhere, look different from the live preview, or are collapsed.

The buttons don't appear in the cart

1. In your Shopify admin, open Adoric Cart, then click your cart in the Carts list.
2. Go to Cart tab > Footer, and check that the Accelerated checkout toggle is on.
3. Click Save in the top bar.
4. Make sure the Cart status switch in the top bar is on, so the cart shows Active.

Your store shows different buttons from the live preview

The live preview always shows placeholder buttons, such as Shop Pay and PayPal. Your store shows the express payment methods turned on in your Shopify settings.

1. In your Shopify admin, open your payment settings.
2. Check which express payment methods are turned on.

The buttons are collapsed in the cart

1. Go to Cart tab > Footer > Accelerated checkout.
2. Under More options, look at Make accelerated checkout collapsible.
3. Clear it if you want the buttons to show all the time.

The whole cart is missing on some devices

Go to Cart tab > Settings and look at Show on devices. If it's set to Desktop or Mobile, the cart doesn't show on other devices.

What to send support

You can also click Get support in the Accelerated checkout area. Please send us:

• Your store URL and the page where the problem happens
• Which buttons you expect to see, and which ones appear
• The device and browser you're using
• Whether the problem started after a change (for example, a new theme)

Related articles

• Show accelerated checkout buttons in your cart
• Show payment icons in your cart
• My cart changes are not showing in my store
• Find your way around the cart editor

Still need help? Get help from the Adoric team

Updated on: 15/10/2026