Get help from the Adoric team
Our team is happy to help you with Adoric Cart. Click Get free support on the Adoric Cart home page to open a chat with us.
You can reach us from many places in the app. Let's see where, and what to send us so we can help quickly.
Chat with our team
- Get free support: On the home page, under Have a questions?. Opens a chat with our team.
- Open chat: The chat button at the bottom of the app page.
- Get support: In the ⋯ menu at the top of the app page, and in some cart editor sections.
- Need help with code? Get free support: In each custom HTML block.
If we're offline, leave your message. We'll email you back.
Ask for a free check or expert setup
- Complete check for free: In the Cart compatibility check task. Our team checks that your cart works with your theme and store.
- Get expert setup: On the home page. We help you choose the right design for your cart.
Suggest a feature
Missing a feature? Tell us, and we'll look at building it.
- In your Shopify admin, under Adoric Cart, click Suggest feature.
- Click Suggest feature and describe your idea.
The page shows each idea's status: Pending, Approved, In Progress, Done, or Rejected. Click Sort by Votes to see the most popular ideas.
What to send us
- Your store URL
- The page where you see the problem
- What you expected, and what happened
- Whether it started after a change, for example a new theme
Read the help center
Click Visit help center on the home page to find answers in our help articles.
Related articles
- Get your cart live with the setup checklist
- Adoric Cart is not opening
- My cart changes are not showing in my store
Updated on: 15/10/2026
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